Resort Details
- Spencer's by the Sea
Our love affair with fresh, seasonal cuisine is matched only by our passion for unparalleled service. Each meal is more than a chance to showcase our culinary skills; it's an opportunity to pair great food with our oceanfront setting and create a one-of-a-kind dining experience. With views of the Atlantic Ocean from both inside the restaurant and on the veranda, Spencer's by the Sea offers a memorable Key West dining experience. Featuring fresh seafood, local ingredients and prime steaks, Spencer's simply has it all.
- Sun-Sun Beach Bar & Grill
Dine at Sun-Sun, only a short walk away from The Reach at sister resort, Casa Marina. Enjoy a cooling cocktail in the warm Key West sunshine, or relax in the shade under canopies at the bar. Sumptuous salads and tantalizing fresh seafood grace the menu at this luxury Key West resort bar. Start with seared diver scallops. Sample a classic tossed green salad, or a refreshing watermelon and cucumber salad. Fish and meat lovers are well served, with the freshest seafood and expertly cooked meat dishes. Enjoy classic steak frites or the huge knife and fork burger. Enjoy sea views as you relish the grilled NY strip - accompanied by charred green onions, sautéed wild mushroom blend, bordelaise and tri-colored potatoes.
- Key West View
Bedding: 1 King bed or 2 double beds - based on availability, requests are not guaranteed.
Occupancy limits: 4 adults, 2 children, 4 total
Maximum of 2 children through the age of 17 stay free in existing bedding with at least 1 adult.
View: Historic Key West
Enjoy views of Key West's most famous neighborhood, Old Town. This room's furnished balcony is the perfect spot to sip your morning cup of coffee. Located throughout the resort, each room is a short walk from our stunning white sand natural beach and sparkling pool.
Additional amenities: Granite Counter Tops/Vanities and Evening Room Service Available
- Air conditioning
- Alarm clock
- AM/FM radio
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Cable television
- Ceiling fan
- Coffee/Tea Maker
- Desk
- Hair Dryer
- Internet access*
- Iron
- Ironing board
- Mini Refrigerator
- Non-smoking
- Safe
- Shower
- Telephone
- Wet bar*
- Key West Studio
Bedding: 1 King bed with sofa bed
Occupancy limits: 4 adults, 2 children, 4 total
Maximum of 2 children through the age of 17 stay free in existing bedding with at least 1 adult.
View: Historic Key West
Open floor plan offering views of Key West's charming Old Town. This spacious suite boasts a large, furnished balcony, and a dining table and chairs. Spa-like bathroom features a European-style glass panel shower.
Additional amenities: Granite Counter Tops/Vanities and Evening Room Service Available
- Air conditioning
- Alarm clock
- AM/FM radio
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Cable television
- Ceiling fan
- Coffee/Tea Maker
- Desk
- Hair Dryer
- Internet access*
- Iron
- Ironing board
- Mini Refrigerator
- Non-smoking
- Safe
- Shower
- Sitting area
- Telephone
- Wet bar*
- Oceanview King
Formerly Oceanview effective 12/21/20
Bedding: 1 King bed
Occupancy limits: 2 adults, 0 children, 2 total
No children are allowed in this room category.
View: Ocean
Airy 9-ft ceilings and a private, furnished balcony welcome you. Relaxed Key West style meets comfort in each of these guest rooms featuring magnificent views of the Atlantic Ocean and bathrooms with glass panel showers. Just steps from the tropical pool and sugary white sand beach.
Additional amenities: Granite Counter Tops/Vanities and Evening Room Service Available
- Air conditioning
- Alarm clock
- AM/FM radio
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Cable television
- Ceiling fan
- Coffee/Tea Maker
- Desk
- Hair Dryer
- Internet access*
- Iron
- Ironing board
- Mini Refrigerator
- Non-smoking
- Safe
- Telephone
- Wet bar*
- Resort ViewOccupancy limits: 4 adults, 2 children, 4 total
- 24-hour front desk
- Accessible facilities
- Babysitting*
- Concierge desk
- Exercise gym
- Golf,Offsite*
- Housekeeping - daily
- Lobby
- Lounges/bars*
- Parking*
- 24-hour front desk
- Americans with Disabilities Act (ADA) compliance
- Babysitting*
- Concierge desk
- Exercise gym
- Golf, Offsite*
- Housekeeping - daily
- Lobby
- Lounges/bars*
- Parking*
- Pets allowed*
- Pool
- Restaurant*
- Room service*
- Smoke-free property
- Spa*
- Valet parking*
- Water sports*
- Wireless internet connection in public areas
- Business Center*
- Meeting/Board Rooms*
- Please contact the hotel for additional information.
* Fees may apply
- Billiards
- Bocci court
- Direct access to a beach
- Fishing *
Light Tackle Charter, featuring reef and wreck fishing with private charters for half and full days
Flats Charter Sport Fishing, backcountry fishing both spin and fly available for two people with private charters for half and full day
- Fitness center on-site
- Jet-ski *
- Non-Motorized Water Sports *
Snorkeling, Parasailing and Kayaking
- Pool
Heated oceanfront pool
- Scuba diving *
Discover an underwater world with a non-certified divers resort course, a full PADI certification course, and scuba diving gear rental for certified divers. Explore the only living coral reef in North America by scuba diving off the coast of Key West.
- Spa *Spa al Mare: A spa experience like no other – spoil yourself with a relaxing oceanfront massage by fully trained therapists. From Swedish to deep tissue massages, facials to full spa packages, Spa al Mare has everything to restore your inner and outer serenity.
- Golf *
Set in 200 acres of lush tropical scenery, the 18-hole, 6,500 yard Key West Golf Club is the only golf course on the island. Tee off in beautiful surroundings on this championship Rees Jones-designed course. Golf legend Jones architected the course to be challenging to players of all levels and abilities, with four tee placements at every hole. Open to the public all year round, the full-service Key West Golf Club offers rental equipment, a driving range, PGA professional instruction, tournament services, male and female locker facilities, and private parking.
Perfect your swing at the practice facility, with driving range, instruction area and balls for use during practice.
Enjoy the natural beauty of the Key West Golf Club, set in the ‘gateway to the Caribbean’.
* Fees may apply
Property Information
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
798 reviews
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Apr 29, 2026Pitiful
Fine, we waited for our room to be prepared as we arrived early. Had lunch at bar which was good. Waited another 3 hours only to be sent to a room with someone's hair on shower wall...filthy and inoperable tv remote...phone not attached to anything and we're in a handicap room that we did not request. Had to go to desk (phone inoperable and they disconnected me when I called on cell) to complain. Still waiting for the engineer to come with remote, etc. Whole place needs attention. All Manager could offer was 'I'm sorry'. Engineer just came to explain we should only use hand held shower to avoid the flood in bathroom. We are not handicapped. Avoid this hotel.
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Apr 27, 2026A Mess Up Turned Masterpiece!
We had an excellent experience at The Reach in Key West by Hilton. There was a room mixup and we got booked at The Reach and should’ve been at their sister property. Connor helped get us situated and was very helpful understanding and listened to our concerns, he went above beyond. He worked with his manager Ronald as well who also helped fix the situation and make our stay amazing. This property is beautiful. It doesn’t have the huge entryway or lobby, but the beach and amenities are gorgeous and much more low-key than their sister property. Asheka was also very friendly at the front desk. We would stay here again!
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Apr 26, 2026
Asheka Customer Service
Asheka She is by far the sweetest, kindest most attentive front desk agent I have ever interacted with. She listened to our concerns and quickly addressed them. I have never been shown such kindness. Highly recommend staying at this property solely for the views, location and kind employees.
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Apr 22, 2026Conflicting Feelings and Confusing Billing Practices
The Reach is Casa Marina's sister resort. A smaller more intimate vibe than the grandiose Henry Flagler original. We booked last minute for a celebration of life and left with conflicting feelings. I'll start with the negative and end with the positive. The negative began with small things. No recognition of Diamond Hilton Honors upon arrival, which after working for their largest competitor for 5 years, is honestly a very simple way to place a bad taste amongst first impressions. NOT a huge deal on my end but many others might disagree with me on this. We were given a very small intro of the resort with limited information while the couple next to us was given a well rounded explanation of amenities, things to do, etc. by a different employee. Again not a huge issue FOR ME, just something to point out when a hotel is charging $400-$500 a night maybe some front desk training on arrival experience might increase the fanfare. One elevator was out the whole weekend being fully booked for a wedding which caused quite the delay. Stairs are located throughout the property so was thankful for that. The towels were itchy and very hard. We found a few stains on our duvet cover. And noticed a few construction faults along the staircases making me sometimes question how structural sound they were. Okay, so just some things, the reason why a star two review you may ask? Billing and departure experience. I explained all the above to the first desk attendant and was given a "sorry." No empathy. No explanation. No thank you for letting us know. Just handed my bill and told sorry for not meeting my expectations. SO here comes the kicker, I noticed on our bill that we were charged wildly different room rates for our two night stay. $575 and $415. The app clearly stated $415 per night. The second desk attendant tried convincing me that the $575 for the Saturday was the price WITH tax included and the $415 was the base price. Well, being a previous front desk attendant I pointed out the $575 was listed and then underneath was all the taxes for that $575 rate just like the $415. Wildly different taxes since it was a percentage of the total room rate. After much back and forth, and some frustration, he finally agreed I was right. If I didn't closely check my bill and have taken pictures of the GUARENTEED room rate on hand, I couldn't imagine trying this endeavor over email or phone. Honestly, it was quite deceitful and staff should be trained to immediately recognize room rate inconsistencies. I NEVER book third party for this reason, and book directly with Hilton which guarantees your room rate. I had the email confirmation and the screen shot from the app and STILL was told twice that the $575 was correct. All in all, it was corrected and for our troubles were waived the resort fee. Honestly, I can't stress how difficult it was IN PERSON to get this corrected yet alone couldn't imagine doing this over the phone/email. CHECK YOUR RATES! Screenshots, emails, and NEVER BOOK THIRD PARTY. Advice to the hotel, for $500/night please train your front desk staff better! SO yes the ending put quite a terrible taste in my mouth what would've been a 4 star star turned to 2. The good. So aside from all of the above, the room was well appointed with a nice refresh and modern aesthetics. The balcony had a partial view of the ocean which in all honesty was lovely and unexpected surprise. Being fully booked, never felt overly crowded. The pool was nice and the beach was a lovely surprise for a destination with ironically such little beach access. The complete access to Casa Marina was a huge plus as we enjoyed the amenities there. The history, architecture, and staff were great from the time we spent at Casa Marina. Our huge delight was the amazing bar tender at The Canary Room, Eugene was a stand out excellent example of Hilton hospitality! All in all, I would probably stay at Casa Marina but not The Reach next time I'm in Key West.
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Apr 20, 2026
Awesome experience
Had a great stay, will be coming back. Susan at the reception was very helpful. The room was clean and comfortable. The pool and beach staff always made sure we had everything we needed. Being able to use the facilities at the sister property was a plus.
- AdvisoryA minimum mandatory hotel-imposed fee of $45 plus tax per room, per day, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For detailed description of what’s included in the mandatory fee please see hotel policies.
- Check In: 4:00 PM
- Check Out: 11:00 PM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Hotel Mandatory hotel imposed resort fee inclusions:
• Resort access & shuttle service between The Reach and Casa Marina, Waldorf Astoria resorts,
• Casa Marina recreation activities: Table tennis,corn hole, hammocks and featuring the largest beach resort in Key West
• The Reach Recreation Activities: Life size chess, bocce ball, hammocks and featuring the largest natural sand beach • with direct ocean entry in Key West
• Beach and pool lounge chairs with umbrellas
• Poolside delighters including cold eucalyptus towel and popsicles
• Hydration stations
• Wireless internet access
• Business center access
• Fitness center access
• Local, domestic long distance and 800 phone calls
• Daily newspapers
• (2) In room bottles of water upon arrival
• In-room espresso
• pool and beachside delightersThe above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.