Resort Details
- Various Lounges/Bars-Pool Bar Select Club Adults Only-“Riviera Blue” Pool Snack Bar - (temporarily closed for deep cleaning which are scheduled to reopen on November 1, 2025.)-Lobby Bar Riviera-Swim-up Bar-Bar La Plaza-Ocean front snack bar for the entire family (conveniently located right next to the main pool)
- Various Restaurants-Festival Grand Buffet (Main Restaurant)-Riviera Grand Buffet (Breakfast buffet)-Il Piemonte(A la carte - Italian restaurant)-Asiana Restaurant(A la carte - Oriental Restaurant) - (temporarily closed for deep cleaning which are scheduled to reopen on November 1, 2025.)-El Gaucho Restaurant(A la carte - Argentinian Steak House) -(temporarily closed for deep cleaning which are scheduled to reopen on November 1, 2025.)-Fogo de Janeiro Restaurant (Brazilian Rodizio Restaurant) - (temporarily closed for deep cleaning which are scheduled to reopen on November 1, 2025.)-Le Gourmet (A la carte - French Restaurant)-Blue Moon (Snacks)-Crêperie-Cupcake Cafe-Chayita (Mexican Grill, specializing in burritos, tacos and salads.)-Gourmex (a la carte Mexican Cuisine)
Some restaurants may only operate on select schedules. Some restaurants expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.
- Hacienda Junior Suite
View: Gardenview
Bedding:1 king or 2 double beds and a sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Maximum Occupancy limits: 4 adults, 3 children/junior, 5 total
Surrounded by lush flora that re-creates the ambiance of a Mexican Village. Haciendas are a perfect choice for those who wish for a more quiet stay in a unique and private setting in Playa del Carmen.
Exception - When booking 3 adults, only 2 children are allowed.
First child through age 12 is surcharged. Second child through age 12 stays free in existing beds with at least 2 adults. Third child through age 12 is surcharged.Spacious Junior Suite with two double beds or one king size bed, integrated living room area with a sofa bed, balcony or terrace overlooking the lush tropical vegetation, private bathroom with shower, bench for added comfort, Soft drinks, Water dispenser.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathrobe
- Cable television
- Hair Dryer
- Minibar
- Safe
- Satellite television
- Shower only
- Slippers
- Telephone
- Riviera Family King Junior Suite
Bedding: 1 king size bed plus a bunk bed for 3.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Maximum Occupancy limits: 4 adults, 3 children/junior, 5 total.
View: Garden or Pool view
These spacious junior suites with one King Size bed plus a bunk bed for 3 await you at Sandos Playacar . Connecting rooms are available upon request and subject to availability. In the Junior Suites with hydro massage tub, when you’re ready to call it a day but still enjoy the outdoors, step out onto your private balcony or terrace overlooking the exuberant native flora or the pool.
Option of adjoining rooms for families (subject to availability).
- Water dispenser
-Private Bathroom with shower & separated hydro massage tub
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- Slippers
- Telephone
- TV
- Riviera Family Queen Junior Suite
Bedding: 2 queen beds plus a double sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Maximum Occupancy limits: 4 adults, 3 children/junior, 5 total.
These spacious junior suites with two queen beds await you at Sandos Playacar . Connecting rooms are available upon request and subject to availability. In the Junior Suites with hydro massage tub, when you’re ready to call it a day but still enjoy the outdoors, step out onto your private balcony or terrace overlooking the exuberant native flora or the pool.
Option of adjoining rooms for families (subject to availability).
- Water dispenser
-Private Bathroom with shower & separated hydro massage tub
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- Slippers
- Telephone
- TV
- Superior Ocean FrontBedding: 1 king bed or 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits:2 adults, 0 children, 2 total
No children allowed in this category.
- Water dispenser available- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Cable television
- Coffee/Tea Maker
- Iron
- Ironing board
- Safe
- Shower
- Telephone
- TV
- HACIENDA ONE BEDROOM SUITE
View - Garden or Pool view
Bedding- 1 King bed.
Bedding requests are strongly recommended, however are not guaranteed.
Maximum Occupancy limits - 4 adults, 3 children/junior, 5 total.
Maximum of 2 children through age 1 stay free in existing beds with at least 3 adults. Children 2 through 12 are surcharged.
Surrounded by lush flora that re-creates the ambiance of a Mexican Village. Haciendas are a perfect choice for those who wish for a more quiet stay in a unique and private setting in Playa del Carmen.
783.61 ft² / 73m2 Spacious one bedroom suites, with a separate living room and dining room table with king size beds, integrated living room area with a sofa bed, elegant modern rattan furniture on balcony or terrace, overlooking the lush tropical flora, luxury private bathrooms with shower, deluxe bath amenities, mineral water, soft drinks, beer. Water dispenser. Option of adjoining rooms for families (subject to availability).
- Air conditioning
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Dining room seats
- Hair Dryer
- High Definition (HD) Flat Panel Television - 32 inches or greater
- iPod docking station
- Iron
- Ironing board
- Jacuzzi
- Minibar
- Safe
- Satellite television
- Shower
- Sitting area
- Slippers
- Telephone
- Turn down service
- Select Club Superior
Bedding: 1 king bed or 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 0 children, 3 total.
effective from 12/24/23 -
Occupancy limits: 2 adults, 0 children, 2 total.
View: Garden or pool view
This exclusive adults only area is located close to the beach and offers optimal privacy from the rest of the resort.
These rooms are close to the beach and the Caribbean Sea.
These guestrooms feature a private balcony in addition to the Select Club Adults Only amenities like access to the exclusive adults only pool area, Select Club breakfast, and two Premium Club bars.
- Water dispenser available
Select Club Adults Only Section services:
-Swimming Pool for adults with lounge chairs and waiter service around the pool
-Pool Bar
-Pool concierge
-Select Club Adults Only Breakfast Buffet
-Access to all services and facilities of the Sandos Playacar.
The Select Club Adults Only section has 2 Premium Clubs that offer selective services such as:
-Concierge service
-Premium liquor bar
-Canapés and coffee service
-Living room with TV
As a guest of this section you will have exclusive access to a dedicated beach area which offers:
-Hammocks and beach chairs
-Beach Bar
-Waiter service
- Air conditioning
- Balcony/Lanai/Terrace
- Bathrobe
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- Shower
- Sitting area
- Slippers
- Telephone
- TV
- Select Club Ocean Front
Bedding: 1 king bed or 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 2 adults, 0 children, 2 total.
View: Partial views of Ocean
This exclusive adults only area is located close to the beach and offers optimal privacy from the rest of the resort.
These rooms let you brag about having the best views at Sandos Playacar plus exclusive amenities! When you stay in these rooms, you’ll get gorgeous Caribbean Sea views, along with access to our Select Club Adults Only services like an exclusive pool area, Select Club breakfast, and two Premium Club bars.
- Water dispenser available
Select Club Adults Only Section services:
-Swimming Pool for adults with lounge chairs and waiter service around the pool
-Pool Bar
-Pool concierge
-Select Club Adults Only Breakfast Buffet
-Access to all services and facilities of the Sandos Playacar.
The Select Club Adults Only section has 2 Premium Clubs that offer selective services such as:
-Concierge service
-Premium liquor bar
-Canapés and coffee service
-Living room with TV
As a guest of this section you will have exclusive access to a dedicated beach area which offers:
-Hammocks and beach chairs
-Beach Bar
-Waiter service
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- Slippers
- Telephone
- TV
- Select Club Suite OceanviewBedding: 1 king bed or 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults.
effective from 12/24/23 -
Occupancy limits: 2 adults.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Safe
- Slippers
- Telephone
- TV
- Select Superior Adults OnlyBedding: 1 king bed or 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits: 2 adults.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Coffee/Tea Maker
- Hair Dryer
- Safe
- Telephone
- Select Ocean Front Adults Only
Bedding: 1 king bed or 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Maximum Occupancy limits: 2 adults
View: Partial views of Ocean
This exclusive adults only area is located close to the beach and offers optimal privacy from the rest of the resort.
These rooms let you brag about having the best views at Sandos Playacar plus exclusive amenities! When you stay in these rooms, you’ll get gorgeous Caribbean Sea views, along with access to our Select Club Adults Only services like an exclusive pool area, Select Club breakfast, and two Premium Club bars.
- Water dispenser available
Select Club Adults Only Section services:
-Swimming Pool for adults with lounge chairs and waiter service around the pool
-Pool Bar
-Pool concierge
-Select Club Adults Only Breakfast Buffet
-Access to all services and facilities of the Sandos Playacar.
The Select Club Adults Only section has 2 Premium Clubs that offer selective services such as:
-Concierge service
-Premium liquor bar
-Canapés and coffee service
-Living room with TV
As a guest of this section you will have exclusive access to a dedicated beach area which offers:
-Hammocks and beach chairs
-Beach Bar
-Waiter service
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Coffee/Tea Maker
- Hair Dryer
- Safe
- Telephone
- Platinum King Junior SuiteBedding: 1 king bed or twin beds.Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy: 2 total.
- Air conditioning
- Bathroom amenities
- Hair Dryer
- Safe
- Telephone
- TV
- Wireless internet connection
- Platinum King Junior Suite Ocean FrontBedding: 1 king bed or twin beds.Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy: 2 total.
- Air conditioning
- Bathroom amenities
- Hair Dryer
- Safe
- Telephone
- TV
- Wireless internet connection
- Platinum King Master SuiteBedding: 1 king bed or twin beds.Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy: 2 total.
- Air conditioning
- Bathroom amenities
- Hair Dryer
- Safe
- Telephone
- TV
- Wireless internet connection
- Platinum King Master Suite Ocean FrontBedding: 1 king bed or twin beds.Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy: 2 total.
- Air conditioning
- Bathroom amenities
- Hair Dryer
- Safe
- Telephone
- TV
- Wireless internet connection
- 24-hour room service
- Babysitting*
- Beauty shop/salon*
- Car rental desk*
- Child programs*
- Children's play area*
- Disco
- Exercise gym
- Jacuzzi*
- Medical Facilities Service*
- 24-hour room service
- Babysitting*
- Beauty shop/salon*
- Car rental desk*
- Child programs*
- Children's play area*
- Disco
- Exercise gym
- Jacuzzi*
- Medical Facilities Service*
- Pool
- Sauna*
- Shops and commercial services*
- Spa*
- Tennis court
- Water sports*
- Wireless internet connection in public areas
- Please contact the hotel for additional information.
* Fees may apply
- Bike rental *
- Children's poolThere are 5 children's pools on-site.
- Children's program, onsiteSupervised Kids Club, 2 children’s pools, Puppet Theater, playground area, play station, tree club house, crafts, t-v, children’s movie and sporting activities, ages 4-12.
Mini Eco Park - Direct access to a beach
- Fitness center on-siteSpacious Gymnasium with Life Fitness equipment (Exclusively for guests over 18 years)
- General *Games room: billiards, ping pong, backgammon, chess, dominoes and cards
Daily activities program: Aerobics classes, stretching and beach activities. Bicycle tours during the day. Zumba
Full Schedule for activities with our Entertainment and Sports Equipment.
Excursions: Archaeological Sites Tulum, Coba, Chichen Itza, Ecological Park Xcaret, Xel-Ha, and others.Main Plaza for entertainment with: Stage with
performances, live music - Hot tub *There is 1 outdoor hot tub.
- Pool *10 Pools in the complex, including 1 exclusively for Select Club Adults Only Section & 5 for children.
A 170 m / 558 ft infinity pool overlooking the Caribbean Sea, offering:- A children’s pool with 5 slides** (** height restriction of 1.10m / 3 feet 7 inches applies) and a rain tree- Deep pool area with pool bar - Sauna *Sauna, Jacuzzi, thermal areas, Turkish bath. (exclusively for guests over 18 years).
Temazcal Experience (Sweat Lodge) an ancient ritual to heal body and soul. - Spa *Swimming pool and solarium only for adults.Complete Spa with 22 cabins for massages, facial and body treatments. (exclusively for guests over 18 years).Spa Kids with selected treatments (all children must be accompanied by a responsible adult)
- Teen programsTeen’s Lite Club (13-17 years) with arcade games, mocktail bar, dance floor
- Tennis court2 Tennis courts with evening floodlights & equipment (proper sports attire required, previous reservation)
- Water activities *Pool games and water aerobics. Water basketball.
Water Sports Center with: Diving (Free pool demo, once per stay) Snorkeling equipment (1 hour per day), sailing and kayaks (equipment included) (lessons not included, insurance fee applies).
- Golf *Golf course located within a mile of the property.
Miniature Golf with equipment included
- On-site EntertainmentNightly entertainment: cabaret shows, music halls, pantomime shows, and theme weeks
* Fees may apply
Sandos Playacar Beach Resort is an exceptional all-inclusive beach resort set along a wide stretch of glorious white sand caressed by the turquoise blue of the Caribbean Sea. Situated on the southern edge of Playa del Carmen, the master-planned community of Playacar offers bikers and hikers the perfect spot to enjoy a stroll while admiring lush green jungle and Mayan ruins. Head over to Playa del Carmen’s famous 5th Avenue which is a short 10 minute bike ride away. 5th Avenue offers great shopping, dining, coffee shops, and people watching.
Spend long, peaceful days steeped within the refreshing waters of one of nine gorgeous swimming pools, including a separate pool area exclusively for adults and five just for kids. Riviera Blue Snack Bar is located poolside, open for brunch and lunch with some tasty snack options. Agave Blue Moon Bar (exclusively for Select Club Adults Only) offers beachside service with drinks and snacks in the mornings and afternoons. The friendly animation staff is on hand each day to make sure the entertainment and fun never stop. The water, land, and day/night activities come together to offer an unforgettable vacation experience. Be sure not to miss the nightly entertainment including cabaret shows, music performances and theme shows.
The new family area is a must for families looking for an amazing beach vacation. There is an oceanfront main pool and swim-up bar and an incredible waterpark for kids! There is also transportation from the family area to the beach area.
Enjoy an exciting variety of on-site watersports at no extra charge, or try your hand at a game of tennis on one of four floodlit courts. Kids and teens enjoy carefree days with new friends and peers at their own separate clubs and activity centers. Teens can kick back and play games of ping-pong, billiards, foosball and video games. A world of fun and discovery awaits your little ones. Activities include a playground, swimming, mini-golf, face painting, movies and more! Experience complete harmony with nature when you rest, relax and indulge in the treatments of Spa Sandos (fee).
Indulge in the culinary delights offered at any of seven à la carte and three buffet restaurants. Savor delicious Italian, Brazilian, Mediterranean, Asian, French and Mexican cuisine, with no restrictions on the number of nights you choose to dine at either (reservations are required only for Brazilian restaurant).
Elegant, welcoming, comfortable, and priced just right! At the Sandos Playacar Beach Resort, everything is provided for your enjoyment and pleasure - Food, drinks and the warm Caribbean sun. Welcome to Mexico!
Property Information
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
26224 reviews
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Apr 22, 2026Spa
Enjoyed a couples massage with Jorge and Iris. They were both very professional and always made sure we were comfortable. The experience exceeded my expectations and I would definitely recommend both Jorge and Iris as they have been working in this field for more than 20 years!
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Apr 22, 2026
Thank you Jesus and the whole team
Great customer service with Jesus at playa snacks.. Best place to have breakfast
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Apr 18, 2026
Bar
Alejandro, Ananias, Rosy were amazing and treated us very well! Highly recommend them!!
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Apr 18, 2026
Overall everything was excellent!!
Miriam and Jose from the Avenue bar are the absolute best!! We love them
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Apr 17, 2026
An unforgettable stay, made special by the people
AA Nungwi Beach Hotel is one of those places that stays with you long after you’ve left. Beautiful beachfront, stunning grounds, and a pool that feels like it belongs in a dream. But what made this stay truly stand out wasn’t the property. It was the people. The activities team is exceptional. Every single person was enthusiastic, attentive, and made everything feel fun and effortless. They clearly love what they do, and it shows. The Blue Moon Bar is easily one of the highlights of the whole trip. The atmosphere in the evenings is amazing, but what truly elevates it is Magale. She is an absolute gem. Warm, full of energy, always ready with a smile or a recommendation. She remembered our drinks, made us feel like regulars from day one, and brought a genuinely personal touch to every interaction. She is the kind of person who makes a good bar into a place you never want to leave. If you’re looking for a place where the hospitality is as beautiful as the surroundings, look no further. We’ll be back.
- AdvisorySpring breakers are not allowed. Minimum check-in age is 18.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental / Sanitation fee: 33.94 MXN (Approx. 1.78 USD) (Plus Taxes) per person, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a debit card authorization upon check-in for incidentals; this will place a hold on your funds.Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy -This hotel does not allow groups of students or spring breakers.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.