Resort Details
- FrattinnisFrench Cuisine. A la Carte
- GaijinTeppanyaki (reservations required).
- SeasonsModern cuisine serving A la carte dinner.
- St. TropGourmet snack lunch. A la carte dinner (only in season).
- Various Lounges/Bars
- Bar One - Lobby bar
- Bar Two - outdoor bar - ZangoInternational cuisine (breakfast is buffet-style), A la carte lunch and dinner.
- Deluxe Room
Bedding– 2 doubles, or 1 King Bed.
Special requests like bedding, location etc. are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 3 adults, 3 total
- Air conditioning
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- TV
- Wireless internet connection
- Balcony Deluxe Room
Bedding– 2 doubles, or 1 King Bed.
Special requests like bedding, location etc. are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 3 adults, 3 total
- Air conditioning
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- TV
- Wireless internet connection
- Deluxe Room formerly Superior
Formerly Superior effective from 12/19/2024
Bedding– 2 doubles, or 1 King Bed.
Special requests like bedding, location etc. are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 3 adults, 3 total combined.
- Air conditioning
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Internet access*
- Iron
- Ironing board
- Safe large enough to accommodate a laptop
- Satellite television
- Separate tub and shower
- Telephone
- Balcony Deluxe Room formerly Deluxe
Formerly Deluxe effective from 12/19/2024
Bedding– 2 doubles, or 1 King Bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 3 adults, 3 total combined.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Coffee/Tea Maker
- Hair Dryer
- Internet access*
- Iron
- Ironing board
- Safe large enough to accommodate a laptop
- Satellite television
- Separate tub and shower
- Telephone
- Sandos Suite
Bedding– 1 King Bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 3 adults, 3 total combined.
- Alarm clock
- AM/FM radio
- Balcony/Lanai/Terrace
- Bathrobe
- Bathtub/shower combination
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Internet access
- Iron
- Ironing board
- Safe
- Slippers
- Telephone
- TV
- Laguna Suite
Views : Overlooking views of Nichupté Lagoon and the ocean.
Bedding–1 king bed in main bedroom with 2 sofas in living room.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 3 adults, 3 total combined.
- Alarm clock
- AM/FM radio
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Bathtub
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Internet access
- iPod docking station
- Iron
- Ironing board
- King bed
- Marble bathroom
- Minibar
- Safe
- Seating area with sofa/chair
- Shower
- Sitting area
- Slippers
- TV
- Weight scale
- Caribe Suite
Bedding - 1 King bed in master bedroom and 2 double beds in second bedroom.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 6 adults, 6 total.
- Air conditioning
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Internet access*
- Iron
- Ironing board
- Kitchenette
- Safe large enough to accommodate a laptop
- Satellite television
- Separate tub and shower
- Telephone
- Presidential Suite
Bedding : 1 King Bed in Master Bedroom and 2 Double Beds in Second Bedroom.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 6 adults, 6 total.
- Bathrobe
- Coffee/Tea Maker
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Slippers
- Widescreen TV
- Wireless internet connection
- Laguna Penthouse
Bedding : 1 King Bed in Master Bedroom and 2 Double Beds in Second Bedroom.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 8 adults, 8 total.
- Bathrobe
- Coffee/Tea Maker
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Slippers
- Widescreen TV
- Wireless internet connection
- Balcony Deluxe Single
Bedding– 2 doubles, or 1 King Bed.
Special requests like bedding, location etc. are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 3 adults, 3 total
- Air conditioning
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Safe
- Telephone
- TV
- Wireless internet connection
- Accessible rooms
- Beauty shop/salon*
- Currency exchange*
- Exercise gym
- Health club
- Jacuzzi*
- Meal Plan Type: All Inclusive
- Medical Facilities Service*
- Meeting rooms*
- Pool
- Accessible rooms
- Beauty shop/salon*
- Currency exchange*
- Exercise gym
- Health club
- Jacuzzi*
- Meal Plan Type: All Inclusive
- Medical Facilities Service*
- Meeting rooms*
- Pool
- Restaurant
- Room service
- Sauna*
- Spa*
- Tennis court*
- Water sports*
* Fees may apply
- GymLife Fitness Equipment (18+)
- Jacuzzi *
- PoolThree infinity pools with heating options including Hydrotherapy.
- Sauna *
- Spa *
- Steam bath *
- Water activities *Snorkeling
Diving (free demo)
Windsurfing
Sailing
Kayaking
* Fees may apply
Sandos Cancun Lifestyle Resort is nestled at the edge of the sparkling azure waters of the Caribbean Sea and Laguna Nichupte. This boutique, all-inclusive resort offers spectacular views, gourmet food, white-sand beaches, and an intimate, luxurious vacation at Sandos’ most elegant property. The high-end, all-inclusive program features fine dining, unlimited national and imported drinks, 24-hour room service, and access to many activities. Each of the 214 modern rooms and luxurious suites provide dazzling views of the turquoise ribbon of sea and lagoon, and offer an upscale vacation experience complete with modern amenities and services.
The three infinity pools and Jacuzzi cascade down the property toward the beach, appearing to fall right into the blue waters of the Caribbean. Each offer poolside drink and snack service. All guests can enjoy beachside service with wait staff, play beach volleyball, and visit the partner water sport center.
Spa del Mar is a luxurious and internationally recognized relaxation destination, with a fully equipped fitness center, sauna (fee), and steam room (fee). Bathe in the warm Caribbean sun while you enjoy luxurious treatments and massages. The 7,000-square-foot gym has a marvelous views of the Caribbean Sea.
The Total Gourmet Experience will awaken your senses and delight your palate with a variety of exquisite international flavors and drinks. Each morning, Zango offers a luxurious breakfast buffet with a variety of delicious hot or cold food options. Enjoy exquisite meals from a collection of five upscale restaurants serving eclectic cuisine, Teppanyaki, international, European, and Caribbean cuisine. The chic, intimate lobby bar is stocked with a wide selection of premium liquors, and a poolside snack bar features tasty tropical cocktails, beverages, and a freshly made brick oven pizza bar.
Property Information
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10078 reviews
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Apr 21, 2026Animation
Karla is super energetic, always smiling and engaging. Thanks for all you do!!
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Apr 21, 2026Overall he had a good time, but there are flaws.
Seasoned traveler; been to Mexico over 40 times, and lived in Mexico City for two years. We are just returning from Sandos Cancun, having been to Sandos Playacar last summer, and becoming Royal Elite members. Here is what to expect: Location: Very nice location, not too far from the airport, in the hotel zone. Nice beach, but as all the other beaches do, lots of seaweed. They do a remarkable job cleaning it up every day, but it is still there, accumulating continuously, making swimming less pleasant than it should be. The water color is superb. Pool/Atmosphere: Pretty loud and vibrant all day every day, but a decent party atmosphere. They had a great Cuban band one day. 3 levels of pools, a bit dated, but certainly passable. Stretching and water aerobics classes daily, run very well by Karla. There are other pool activities/games, and beach volleyball as well. Royal Elite members enjoy reserved front row seating both at the end of the last pool before the beach in cabanas, and on the beach itself, also in cabanas. There is also a pool restaurant, "The Trop" that serves lunch, to everyone. It also serves breakfast only for Royal Elite members, a la carte, instead of buffet. There is no swim up bar anywhere :-( . Service: The service was impeccable; the pool is well staffed for getting drinks/food, and the restaurants, while more thinly staffed, provide great service as well at dinner, though it takes a little longer sometimes, which didn't really bother me. Shoutout to Silvio and Guarneros in the Trop, Christian behind the bar there, Carlos in Bar 6, and Lorenzo in Seasons. Food: I have seen some reviews that bash the food here. I for one thought it was very good; a little something for everyone. People tend to dislike buffets, but I thought this one was solid if not great, although I only used it for lunch. Soups, breads, salads, fruit, typical Mexican fare, and desserts. The different themed restaurants, Tepanyaki, Italian, Steak (Seasons) all had good offerings. My only complaint about the food is..... no tacos (except for fish tacos....eww). How can a Mexican resort not offer a full array of tacos???? Rooms: Definitely a bit dated, but certainly still serviceable. On the small side, but we had a very comfy king bed, and a balcony view of the Caribbean....how bad could it be? AC worked fine, and was adjustable, bathroom was big enough, separate room for the toilet, reasonable shower. The maid service was very good, everything always cleaned up nicely. Mini-bar well stocked. Cleanliness/Grounds: The hotel was immaculate, as were the rooms. Not much in the way of foliage, but the grounds were always clean and well kept. One thing to note, there ARE smoking areas, even though the hotel prides itself on being a "non-smoking" hotel. That is because they don't allow people to smoke in their rooms or on their balconies. But this is negated by smoking areas outside and at the pool. Noise: Noise was a problem. A pretty loud atmosphere at the pool all day, which was tolerable for us since we were down a level at the end in the Royal Elite section. Rude people that drag their chairs along the floor at night and partiers that run around screaming in the hallways after midnight when they are coming home are no fault of the hotel. If you want serenity at night this may not be the place for you. Our expectation of this being a quieter resort since it is adults only was off the mark. All in all, we had a nice time, but we will utilize other Sandos resorts before coming back to this one.
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Apr 20, 2026
Exquisite Service!
Samuel was a fantastic server! So friendly and happy!
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Apr 20, 2026
Great place for a getaway
Would definitely recommend this resort. The beach is beautiful, food is great, staff is so friendly. The entertainment staff (especially Karla at the pool) are great, high energy, and personable. It’s a small resort , easy to navigate and close by to off property amenities.
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Apr 20, 2026
This is all for Karla with a “K”!
We stayed at Sandos, Karla with a “K” is an absolutely amazing entertainer/instructor! She is so fun and sweet! She really made our first stay as a couple so so much fun! THANK YOU Karla!
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $3.86 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Advisoryeffective January 1st, 2025, Sandos Cancun will transition to an adults-only resort, and children will no longer be permitted on the premises. However, we will continue to accommodate children for the remainder of 2024. We appreciate your understanding and look forward to providing a tranquil and relaxing experience for our adult guests in the future.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies:
Check-in Policy - Hotel requires cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel does not allow groups of students or spring breakers.General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.