Riu Palace Pacifico - All Inclusive - Adults Only

Customer Ratings & Reviews

TripAdvisor Traveler Rating

7504 reviews

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  Riu Palace Pacifica just took number 1 spot on my list

  The Rui Palace is absolutely perfect for a couples getaway. I do not want to stay anywhere else after experiencing this place. The waterfront grounds were beautifully manicured. It was beautiful to be in a relaxed resort without the kids or grandkids. The room we had was fabulous for the 2 of us it had a couple steps down to the seating area and out the the balcony. Yes it costed a little more to go to this adults only resort but worth every dollar. The cleanliness was absolutely amazing, I own a cleaning company so I notice these things. I think own housekeeper is also a ninja I know she checked and cleaned things up multiple times a day I always had new towels and bathmats. One of my favorite people on staff was Theresa she was the Ruifit yoga, stretching and mediation instructor she has a wonderful personality and very fun to be around I just wished you guys had more yoga classes during the week. I also saw alot of Rui staff working at the White party on Friday night at the Flamingo and they still were able to bring there energy and enthusiasm well into the night which made me realize how long and hard they work. I went to the front desk with many questions through my stay and the front desk staff always helped me and remembered things I asked them about previously to make sure everything worked out for us. I worked in the hotel industry for years and i see and notice all the hard work dedication your whole staff puts into making your resort the absolute best place I have ever been to for vacation. I really want the management to know it is your staff who made this unforgettable experience for us. Mis más sinceros agradecimientos a todos en el Riu Pa Palifica Johnnie

  Jun 02, 2026
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  Hotel Riu does it right

  Overall we had a great stay at Hotel Riu Palace Pacifico. It was pretty affordable for an all-inclusive. PROS: The food was consistently amazing, seriously, this is the best food I've ever had at an all-inclusive resort. We ate at the steakhouse twice. You need to either line up at 5:00, or go back later, grab a buzzer, and plan on eating after 8:00. The buildings & grounds are high class, clean, and well-maintained. The bedrooms are spacious. There's liquor in the room with a stocked mini fridge including mixers, beer, and bottled water. Housekeeping is on top of things. No kids allowed. Good WiFi. CONS: These are minor gripes but worth pointing out. There are lots of beach chairs by the pools, with nice looking shades overhead. Beware, though, the shades are porous. I sat under these for hours on my first full day and walked away with a pretty serious sunburn. It's definitely a party atmosphere here, with frequent bros doing shots at the swim up bar. In my opinion, the hotel was a little light on activities, aside from being in the pool or ocean. There's only one public bathroom for the whole hotel, which means you may have a walk ahead of you depending where you are. The towel service is very strict - you get one beach towel, and they will charge you if you lose it. Puerto Vallarta itself is pretty, but also touristy and crowded. If you're looking for a quiet, relaxing beach vacation, this is probably not the town for you.

  May 27, 2026
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  No RIU for me anymore

  I won't be staying at a RIU again, Elite Club membership is worthless. Staff was inconsiderate at dinner. Sexist policies and discrimination are enough for me to never book at any RIU property again and discourage any other travelers from booking at RIU properties. I understand policy, I don't understand a lack of information and consideration for your guests. As a frequent traveler, I look forward to finding a place that has better customer care policies. The app sucks, you can't select whether you want spicy or mild wings. You can't select cheese or chicken quesadilla. You also apparently can't request spa services through the app, even though the app acts like you can. They won't respond. You are left with a pending service. It also frequently forgets what hotel you are at, while you are there. The policies for men to be able to eat dinner are inaccurate. You do not need a collar shirt, but they will reject you if you do not have full sleeves. Not even sleeveless, just short sleeve.

  May 22, 2026
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  Fun Time

  The Pacifico is our favorite all-inclusive. We have been coming for almost 20 years. We enjoy the staff, throughout the resort. Waitstaff, bartenders and entertainment crew were fantastic. This resort fits a lot into the space they have. Our room was on the 7th floor with a gorgeous view of the ocean. We tried the steakhouse, Italian and buffet for dinners. The sport bar, Pepes and Tiki Taco had a lot to choose for lunch. Do not overlook visiting the sports bar for food, they have a great menu and view if you sit outside. One day we participated in Meditation on the beach at 8:00 am this was very relaxing. The pool deck is very slippery, so be careful around the stairways when it's wet. Massages on the beach are another benefit of this location. Great value! We had the good fortune to witness a turtle come up on the beach to lay her eggs (93 of them)! So cool to see. We are coming back in September.

  May 18, 2026
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  Another day in paradise.

  Me and my wife just back from resort 2 day ago. We was very satisfied with room and rest area service. Clean and noise level around. All stuff perfect. Many guys already recognized us. Because me and my wife 2 times every 6 month, spending vacation here. Unfortunately many visitors from US was cancel reservation due previous cartel and police problem concerns. So, for that pool and beach area show many empty spots. But this is not right! Everything is calm and safety. I would like to say big thanks for bartender from pool area bars: Polo, Lalo and yang man Luis. My wife call them Sweethearts . And special thanks from front desk representative Lily and her 2nd level Alexandra. They both help us an were very pleasant. So, who planning travelling here just do it. We wish good luck for all visitors and stuff!

  May 18, 2026