Guests have daytime use of the following Riu properties: Riu Montego Bay and Riu Reggae. Guests may use the facilities at these resorts, including the beach, pools, and bars. Guests may also enjoy lunch at these properties. Restrictions apply and transportation is not included. Consult hotel upon arrival for more information.
Important Information: Exchange privileges are subject to change.
All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
Snacks and drinks 24 hours a day.
Premium branded drinks throughout hotel
Regularly refilled minibar and liquor dispenser in the guest rooms.
In-room safe.
Free sports, activities and entertainment programme as described. Activities include: kayaking, bodyboarding, snorkel gear, 1 scuba tryout in the pool, RiuFit program, beach volleyball, pedalos ( paddle boats)
Free use of wellness facilities (gym)
Free entry to the discotheque at Riu Montego Bay (drinks included). Must be 18 years old.
WiFi throughout the hotel.
Daytime entertainment for adults
Live music shows & Riu entertainment
Turndown Service
"Splash Water World" water Park at Riu Montego Bay
Additional Information: All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.
Resort Details
- Elite Club RestaurantA-la-carte restaurant exclusively for Elite Club guests.Dinner only. Reservation required.
- Jerk StationJamaican Jerk barbecue. Lunch only.
- Krystal
- A-la-carte restaurant serving fusion cuisine. Dinner only.
- Reservations required.
- L'AcquedottoItalian a-la-carte restaurant with starters and dessert buffet.Dinner only. Reservation required.
- Montego BayMain Buffet restaurant with live cooking stations, serving international cuisine. Breakfast and Dinner.
- SeasideBreakfast: Continental Breakfast BuffetLunch: Buffet with live cooking stationsDinner: A-la-carte Steakhouse. Reservations required.
- Various Bars/Lounges
- Vogue Lobby Bar
- Hanover, poolside bar with swim-up bar
- Aqua Chill-out beach bar
- Capuchino patisserie & ice cream parlor
- Elite Club exclusive Swim-up bar
- ZenA-la-carte restaurant serving Asian cuisine. Dinner only.Reservations required.
- Junior Suite Ocean Front - Elite ClubBedding: 1 king size bed, living room area with sofa
Occupancy limits - 2 adults, 2 total
Additional Amenities: Liquor dispenser: 4 bottles regularly restocked, Satellite flat-screen TV with Casting feature available.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathrobe
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Minibar
- Safe
- Satellite television
- Shower
- Telephone
- Suite Jacuzzi Ocean View - Elite ClubBedding: 1 king size bed, living room area with sofa
Occupancy limits - 2 adults, 2 total
Additional Amenities: Liquor dispenser: 4 bottles regularly restocked, Satellite flat-screen TV with Casting feature available.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Minibar
- Safe
- Satellite television
- Shower
- Telephone
- Junior Suite StandardBedding: 2 double beds or 1 king size bed, living room area with sofa
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits - 3 adults, 3 total
Additional Amenities: Liquor dispenser: 4 bottles regularly restocked, Satellite flat-screen TV with Casting feature available.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathrobe
- Bathrobes by request
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Minibar
- Safe
- Satellite television
- Shower
- Telephone
- Junior Suite Tropical ViewBedding: 1 king size bed, living room area with sofa
Occupancy limits - 2 adults, 2 total
Additional Amenities: Liquor dispenser: 4 bottles regularly restocked, Satellite flat-screen TV with Casting feature available.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathrobe
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Minibar
- Safe
- Satellite television
- Shower
- Telephone
- Junior Suite OceanviewBedding: 1 king size bed, living room area with sofa
Occupancy limits - 2 adults, 2 total
Additional Amenities: Liquor dispenser: 4 bottles regularly restocked, Satellite flat-screen TV with Casting feature available.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathrobe
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Minibar
- Safe
- Satellite television
- Shower
- Telephone
- Accessible Junior Suite Garden ViewBedding: 2 double beds or 1 king size bed, living room area with sofa
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits - 3 adults, 3 total
Additional Amenities: Liquor dispenser: 4 bottles regularly restocked, Satellite flat-screen TV with Casting feature available.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathrobe
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Safe
- Satellite television
- Shower
- Sink in-room
- Telephone
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Bell staff/porter
- Children not allowed
- Concierge desk
- Exercise gym
- Free high speed internet connection
- Free parking
- Housekeeping - daily
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children not allowed
- Concierge desk
- Exercise gym
- Free high speed internet connection
- Free parking
- Housekeeping - daily
- Lounges/bars
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Spa*
- Water sports*
* Fees may apply
- General* RiuFit group fitness activities (several times a week)* Daytime entertainment programme (daily)* Live music, shows & Riu evening programme at Riu Montego Bay and Riu Reggae* Water park "Splash Water World", open 6 times a week at Riu Montego Bay* "Riu Party", theme parties at Riu Montego Bay, once a week* Free entry to "Pacha" discotheque (drinks included) at Riu Montego Bay, open 6 nights a week
- Gym
- PoolFree sun loungers, towels and parasols by the pool.
- Scuba divingIntroductory scuba diving lesson in the pool.
- Spa *Renova Spa with different treatments, beauty salon, hairdresser and massages.
- Volleyball
- Water activities *Kayaking, small Catamarans, Pedaloes, Stand-up paddle surfing, Snorkel equipment
* Fees may apply
Located directly on the prestine beach of Mahoe Bay on Jamaica`s north coast, this Adults Only hotel (+18yrs) is your best choice for relaxing vacations. Soak up the sun and enjoy a refreshing drink at the chill-out bar on the beach or cool off in one of three infinity pools (two with swim-up bar) with under water loungers. If you are looking for an exclusive holiday experience, discover the Elite Club by RIU concept with rooms in premium locations and additional perks like the Elite Club Restaurant, Elite Club Pool and more. The variety of culinary options offered by this hotel is exceptional. You can enjoy international dishes at the Buffet, as well as have dinner at one of the specialty restaurants serving Asian, Italian and fusion cuisine and the best steaks. For your sweet tooth, ice cream, cakes, pastries, coffee and coffee specialties are served at the Capuchino Patisserie & Ice Cream Parlor. During the day, take part in the RiuFit activities, play tennis or volleyball, go kayaking or snorkeling or hit the gym for a quick work-out. Also available to you is the "Splash Water World" water park at the neighbouring Riu Montego Bay and when you are ready to relax, pamper yourself at the Renova Spa which offers different treatments and massages. At night you can enjoy a signature drink from our Mixology Cart in the Lobby Bar or watch a show at Riu Montego Bay. Here you have also free access to "Pacha" nightclub with all drinks included and you can visit the Riu Party events as well.
Property Information
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5064 reviews
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Jun 04, 20262nd visit
After returning to the hotel with my daughter I was hoping the experience would be as good as our first visit and it didn’t disappoint in fact it was more enjoyable , every member of staff are credit to the hotel from the cleaners who work constantly (anyone saying the hotel is dirty are lying) to the beach cleaners and gardeners , but a special mention must go to certain people who really made our holiday great with their great friendly and attentive service Audley ,causten and donisha (excuse the spellings ) were fantastic ! And also the entertainment team with a big shout out to genius who made an effort to come and find us on our departure !The good everyday was great and the drinks in all the bars quality , yes there are parts of the hotel that need updating which is happening this year but these a very small points that don’t affect anyone’s stay ! Hopefully will return asap !!!!
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Jun 01, 2026
Amazing 2 weeks
We have a lovely 2 week stay here in may for our 10 year anniversary. We had an amazing time and met some lovely people. The beach and food is amazing. The beach is warm and crystal clear. So much choice of food, they had a Jamaican section and we seemed to gravitate to the jerk chicken with rice and peas and salad. The staff work so hard and our room was immaculately clean. The hotel is 1 of 3 and ours was the quietest one while the other 2 are lively. Because we are the palace we can use all 3 but they cannot come to the palace. The entertainment team are just amazing and talented and will always make the effort to come over and talk to you, this we loved. The waitresses work so hard, we soon gravitated to 2 main waitresses Christine during day time on buffet and biggie in the evening they were so professional hard working and really stood out. Nothing was ever too much trouble and we were taken care of very well. Riu please recognise these hard working waitresses they deserve some credit as they are a credit to Riu palace. We also want to say we always bumped into jarrett the cleaner he didn’t clean our room but he was always smiling so welcoming and professional. He took the time to greet us and was just the most genuine guy. We heard they are refurbishing the palace and if it’s anything like the Montego Bay next door, it’s going to be stunning and well worth booking. We just want to say thankyou to all the staff for all your hard work. It’s not an easy job to do in the heat but you are all so professional and hard working. If anyone books this hotel please recognise how hard these people Work for their money. Treat them well. Looking forward to booking in the future. Special thanks again to Christine, biggie and jarrett, and the amazing entertainment team. I hope you get recognised for your professionalism and hard work. You always had a smile.
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May 31, 2026
Wonderful staff
We stayed in May the 12 for one week for our second stay in the last 5 months . Check in as the other time done by some great people at the check in .we stayed in the second floor this time instead of the third back in December . Room was nice always cleaned fridge always refiled every day with water beer and soda . The only bad thing about the second floor was the guest's that stayed there who forgot there manners at home . Never saw or heard so much slamming of the doors around midnight when they would return to their rooms screaming and yelling just to disturb other guests . Restaurants all good especially the Krystal which was our favorite with great food especially the Octopus which was so good .. Seaside Steak house very good steak along with the rest of the food . I was disappointed and thought they had no lobster . My wife saw the table behind us where all served lobster . Well I asked the waiter about this and he told me not to worry they would take care of it which they did .Zen Asian restaurant this one is always a surprise for us . Very tasty and good food . L'Acquedotto the Italian this one was a bit disappointing our food was way over cooked . Buffet breakfast and lunch . Lots of choices even for a picky eater pasta burgers salads beef chicken fruits cheese desserts you name it they had it . Food was very tasty and good . Lobby the coffee they serve by the bar was always a great place for a stop for a good coffee before or after dinner . Hanover pool bar guys always making some great drinks and not much waiting to get a drink . Only complaint I would have is why not put the water for guests who are by the pool by 8 am instead of waiting till 10am when the bar opens to get a nice glass of cold water . Chill out bar great place to get a coffee which I did every day before 6am . Did we enjoy ourselves we did and for sure we will return to this place which we love everything about it . A big thank you to everyone who served and helped us and made feel at home at the Riu Palace Jamaica .
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May 27, 2026Filthy dirty hotel !!! cockroaches in your room blood on your sheets, filth and grime in the shower
Filthy & disgusting!!!!!!!!
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May 25, 2026Beautiful, safe boutique hotel with very good food options!
My wife andMy wife and I celebrated our 25th Anniversary at the Riu Palace Jamaica. Staying in the Elite Club, we had a wonderful experience and would happily return. Pros included the beautiful, well-maintained grounds, perks like an oceanfront room and top-shelf bar from the Elite club, excellent buffet and restaurant options, friendly staff, entertaining shows, and a romantic beach dinner for our anniversary. We also enjoyed access to Riu Reggae and Riu Montego Bay; the latter being large with fantastic bars and clubs. Cons involved slow drink service at the Elite pool, several cable TV channels that didn't work despite a technician's efforts, a lack of awareness about a separate Elite breakfast area, and limited shopping options on-site. Overall the Riu Palace Jamaica is highly recommended
- AdvisoryJAMAICA’S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: • All enclosed places (Restaurants, bars, lobby areas and rooms) • Public transportation • Work places • Government owned and occupied buildings • Health facilities including pharmacies • Sports, athletics and recreational facilities for use by the public • Educational institutions • Areas specifically for use by children • And places of collective use such as bus stops Persons may be fined or imprisoned
- AdvisoryRiu does not allow Spring Break Customers
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryAs we continue to enhance the RIU experience in Jamaica, we are thrilled to announce that Riu Palace Jamaica will undergo an exciting renovation during the following dates: - Closure: August 31st, 2026 - Reopening: December 12th, 2026
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 24Dec26 - 31Dec50
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.