Hotel Promotions
Riu Splash Water World.
Terms and Conditions:

All guests are invited to enjoy FREE access to Riu Splash Water World! Open 6 times a week.

• Splash Water World with different water slides
• Height requirement at least 1.20m/3.9ft to be admitted
• For safety, the minimum recommended age is 12.

Important Information: Details provided at check in
Applicable Dates:
Booking Dates: 12 Aug 2025 to 23 Dec 2027
Travel Dates: 12 Aug 2025 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive 
- Surprise welcome gift in the room
- Small bottle of Tequila
- King Bed ( subject to availability)
- Late Check out (subject to availability at time of departure)
Complimentary upgrade to next available room category ( subject to availability and upon request)
- $35 Spa Credit for a selected service in "Specials for couples" category (120 min)

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Emission date of less than 90 days
Applicable Dates:
Booking Dates: 27 Jun 2024 to 23 Dec 2026;10 Feb 2026 to 23 Dec 2027
Travel Dates: 24 Dec 2024 to 23 Dec 2026;24 Dec 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• All meals, snacks and local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
• Snacks and drinks 24 hours a day.
• Regularly refilled minibar and liquor dispenser in the guest rooms.
• In-room safe.
• Free sports, activities and entertainment programme.
• Free wellness facilities (gym).
• Free entry to the discotheque (drinks included).
• WiFi throughout the hotel.
• Live music, shows & RIU entertainment
• RiuLand kids's club (4-7 & 8-12 yrs)
• All hotel guests are required to wear an ""All Inclusive"" wristband for identification purposes.

Important Information:  Redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026;10 Feb 2026 to 23 Dec 2027
Travel Dates: 24 Dec 2022 to 23 Dec 2026;24 Dec 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Lounges/Bars

    - El Cerro
    - El Estero
    - Sports Bar
    - La Plaza Bar
    - Playa Bruja
    - La Tambora
    - Margarita
    - Pepe's Foodv

  • Various Restaurants
    - Las Tres Islas
    - Bamboo
    - El Malecon
    - Tabasco
    - Las Gaviotas
Room Type
  • Standard

    Bedding - 1 king bed or 2 queen beds

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits - 3 adults, 2 children, 4 total.

    Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 -12 are surcharged.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathtub/shower combination
    • Cable television
    • Ceiling fan
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Telephone
    • TV
  • Duplex

    View - Partial Ocean

    Bedding - 2 Sofa beds on the first floor and 1 king bed on the upper floor.

    Occupancy limits - 6 adults, 4 children, 6 total.

    Maximum of 4 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 - 12 are surcharged.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathtub/shower combination
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Satellite television
    • Telephone
    • TV
  • Standard Oceanview

    Bedding - 1 king bed or 2 queen beds

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits - 3 adults, 2 children, 4 total.

    Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 -12 are surcharged.

    View - Ocean

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathtub/shower combination
    • Ceiling fan
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Satellite television
    • Telephone
    • TV
  • 2 Bedroom Standard Ocean View
    2 rooms connected through a private hallway with an exterior door

    Bedding - 1 king or 2 queen beds (each room)

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits - 6 adults, 4 children, 8 total.

    Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 -12 are surcharged.

    View - Ocean

    2 rooms connected through a private hallway with an exterior door

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathtub/shower combination
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Satellite television
    • Telephone
    • TV
  • Suite Jacuzzi Oceanview

    Bedding - 1 king bed.

    Occupancy limits - 2 adults, 0 child, 2 total.

    Children not allowed in this room category

    View - Ocean

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bath tub with spray jets
    • Ceiling fan
    • Hair Dryer
    • Iron
    • Ironing board
    • Jacuzzi
    • Minibar
    • Safe
    • Satellite television
    • Shower
    • Telephone
    • TV
  • Family Room Oceanview

    Bedding - 1 king bed and 1 double bed.

    Occupancy limits - 4 adults, 3 children, 5 total.


    Maximum of 3 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2-12 are surcharged.

    View - Ocean

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathtub/shower combination
    • Ceiling fan
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Satellite television
    • Telephone
    • TV
  • Junior Suite Oceanview

    Bedding - 1 king bed.

    Occupancy limits - 2 adults, 0 children, 2 total.


    View - Ocean

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathtub
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Satellite television
    • Shower
    • Telephone
    • TV
  • Standard Superior

    Bedding: 1 King bed or 2 queen beds.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 3 adults, 2 children, 4 total combined.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Cable television
    • Ceiling fan
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Shower
    • Telephone
  • 2 Bedroom Family Suite

    Bedding: First room with 1 King bed and sofa bed and second room with 2 double beds.

    Occupancy limits: 3 adults, 3 children or 4 adults, 2 children or 5 adults,  1 child or 6 adults. 6 total combined.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe large enough to accommodate a laptop
    • Satellite television
    • Shower
    • Wireless internet connection
  • 2 Bedroom Family Suite Superior

    Bedding: First room with 1 King bed, and second with 2 double beds and sofa bed.

    Occupancy limits: 4 adults + 4 children or 5 adults + 3 children or 6 adults + 2 children or 7 adults + 1 child or 8 adults. 8 total combined

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe large enough to accommodate a laptop
    • Satellite television
    • Shower
    • Wireless internet connection
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Babysitting*
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Elevators
  • Exercise gym
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Babysitting*
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Elevators
  • Exercise gym
  • Free high speed internet connection
  • Game room
  • Golf, Offsite*
  • Housekeeping - daily
  • Laundry/Valet service*
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Sauna*
  • Spa*
  • Wakeup service
  • Water sports*

* Fees may apply

On-Site Recreation
  • Children's pool
    There is a children's pool on-site.
  • Fitness center on-site
  • Hot tub
    There are 2 outdoor hot tubs.
  • Motorized Water Sports *
  • Non-Motorized Water Sports
    Catamarans
    Kayaking
    Body board
    1 introductory scuba diving lesson in the pool
  • Pool
    There are 5 pools on-site.  This property has swim-up pool bars

  • Sauna *
  • Spa
Off-Site Recreation
  • Golf *
    There is a golf course located within a mile of the property.
On-Site Attraction
  • Splash Water World
    Aquatic park
  • On-site Entertainment
    Daytime entertainment program for adults (daily)
    Shows, Riu evening program or live music (daily)
    Complimentary entrance to "Pacha" night club and drinks (open six nights a week)

* Fees may apply

Facing the dark blue waters of the Mexican Pacific, this superior hotel provides a fun-filled retreat for families, groups and active adults. Family-friendly amenities including a playground, mini-club and a children’s swimming pool will delight younger guests, while the fitness room, night club and dynamic restaurants provide the perfect setting for unforgettable tropical getaways.



Property Information

Year Built: 2008
Floors: 20
Total rooms: 1028
Av. Sabalo-Cerritos 3404, Mazatlan, 82110, Mexico

Guest Reviews from Apple Vacations Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 6311 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Trip to Mazatlan

    We love this resort. The servers are amazing. We especially want to recognize Chewy, Victor, Rafael, Sergio, Junior, Alberto, Aharon and Orelio.

    Apr 22, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    A great week

    My honest review, as someone who's been to several resorts, including another RIU. I read amazing reviews of this resort before booking. We love the RIU vallarta so I figured it would compare. I'm not a picky person when it comes to resorts. It's more about who you're with and the fun you make together. The biggest reason I would not go back to this resort is the elevators. I had read how bad they were, but took it lightly. Wow. It was awful, & we barely used them. Thankfully we were on the 3rd floor so took the stairs 99% of the time. But people waited...and waited. I could run up to my room, get what I needed, & run back down & the same people were still waiting for the elevator. I wouldn't risk coming again and being put on a higher floor where taking the stairs wouldn't be an option. They were slow to come, slow to open, slow to move. Skipped floors. This should be the first thing that is upgraded. Rooms - exactly enough for what we needed. I slept amazing. Bed was comfy. Pillow was great. We could easily keep our room at 20 degrees. Cleaned everyday. Shower had hot water. Lot's of bottles of water and pop. Food - delicious. Hot, fresh. If you go later, some of the dishes will be empty & not replaced. Fruit was incredible. A la carts were fantastic. Lots of options. Pepe's snack shack had awesome food. Lot's of icecream. We did not go hungry. Something for everyone. Grounds - need some upgrades. Pools are crumbling in places which didn't affect the use, but will need to be fixed. Quite a few 'pot holes' in the concrete where you walk which lead to a few stubbed toes & some tripping. You learn to look down a bit more. Beach - perfect. In April the sand was incredible hot, almost unbearable to walk. But that also means the sun was shining, so just run faster. ;) Lot's of vendors on the beach but as soon as you tell them no,they stop asking. Yes there were Mariachi bands on the beach every afternoon, but it really isn't a bother. Adds to the authentic experience. You cannot go in to the water deeper than your waist or they'll whistle at you. The under tow is very strong. We walked North of the resort one morning & went into the water before the lifeguards were out. I'm a strong swimmer and so are my kids and we struggled to get back in at one point when we had gone out too deep. Entertainment - lacking, but I think this might just be a RIU thing. The ABBA show was decent. Drinks - lineups were long & a little unorganized but drinks were good

    Apr 22, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Super!

    Last-minute deal for Spring Break - seemed to good to be true! Great facilities, food, amenities, and staff. First time on the west side of Mexico, and loved the history in Mazatlan.

    Apr 21, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Family Vacation

    Overall it was a great resort. The bath tub has too high of a step up to step into a narrow tub. My wife slipped while getting in and caused a huge bruise on her leg. Shower fixtures need to be replaced as well.

    Apr 20, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    couples trip

    first time to mazatlan and we loved it. From check in to check out was on point. the only minor question at front desk (being we have been to several) Were no daily mimosa.???..........!!! Not a biggy but different from other RIU

    Apr 20, 2026
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
General Policies
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Spring Break Policy -
     Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 24Dec26 - 31Dec50

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