Hotel Promotions
Paw-tastic adventure.
Paw-tastic adventure. Ready for action. Families can meet the PAW Patrol crew and join themed rescue missions, games, and character breakfasts.
Applicable Dates:
Booking Dates: 02 Mar 2026 to 31 May 2026
Travel Dates: 04 May 2026 to 31 May 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Slime break getaway.
Slime break getaway. Make a splash with the most epic spring getaway. Daily slimings, themed activities, and live entertainment. Perfect for family fun and spring break travel.
Applicable Dates:
Booking Dates: 26 Feb 2026 to 03 May 2026
Travel Dates: 02 Mar 2026 to 03 May 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Summer of Spongebob.
Summer of Spongebob. Dive into summer with SpongeBob and friends. Pool parties, ocean adventures, and Nickelodeon-themed entertainment all season long.
Applicable Dates:
Booking Dates: 06 Apr 2026 to 06 Sep 2026
Travel Dates: 01 Jun 2026 to 06 Sep 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save with reduced rates.
The discount is already reflected in the vacations price.

Blackout dates may apply.
Applicable Dates:
Booking Dates: 12 Dec 2025 to 02 Jan 2028;05 Dec 2025 to 02 Jan 2028
Travel Dates: 12 Dec 2025 to 02 Jan 2028;05 Dec 2025 to 02 Jan 2028
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • LOBBY LOCATIONS
    PIAZZA PIAZZA™
    Join the Teenage Mutant Ninja Turtles for salads, flat breads, and their favorite food, PIZZA! The dishes are made to share, so don’t be surprised if you find one of the Turtles sitting at your table. Or you can watch the dough rise and the cheese melt in our see-through pizza ovens.

    LE SPATULA LE SPATULA – MARKET DINING
    Named in honor of SpongeBob’s iconic spatula, this playful, family-oriented spot showcases oversized sculptural elements and food-themed show art to give guests a tantalizing taste of Bikini Bottom.

    SNICK LOUNGE™ 
    This sophisticated, ‘90s-inspired space is nostalgic without being retro. It serves as a family friendly game room, sports lounge and live music venue. Don’t miss the chance to hang out on the iconic Big Orange Couch!
  • NICKELODEON™ PLACE
    This themed complex boasts the Nick Bistro featuring Character Dining, Club Nick for kids and Plaza Orange offering entertainment for the whole family. It also serves as the main entrance to Aqua Nick. Located just steps from the hotel lobby, Nickelodeon™ Place can be reached by hopping on the shuttle from the designated stops located throughout the property. Upon arrival, guests can head straight to the Nickelodeon™ Shop, where they’ll find the ultimate in fan gear and memorabilia. It’s chock-full of Nickelodeon™ collectables, gifts, apparel, toys and more. Just outside the Nickelodeon™ Shop, guests will get the chance to Meet & Greet some of their favorite Nickelodeon™ Characters at scheduled times throughout the day.

    NICK BISTRO*
    Character’s Dining: Pajama Jam Featuring easy, family-friendly food selections this sit-down dining venue also serves as the Character Dining center for the resort. *Charge for Character Dining

    MAIN STAGE
    The main evening entertainment venue is located at Nickelodeon™ Place. Here, guests of all ages will enjoy a weekly array of shows and performances inspired by some of Nickelodeon’s most famous game shows.

    MAIN STAGE BAR
    Open during show times. International beverage selection to satisfy every taste.

    PLAZA ORANGE
    A high-energy, open-air urban amphitheater where guests can enjoy scheduled and pop-up performances.
  • SEASIDE BUILDING LOCATIONS
    YACHT CLUB, WORLD CUISINE Interactive food display with open kitchen ambiance offering cooked-to-order creations. The menus are inspired by our chefs’ travels around the world, with an emphasis on fresh ingredients and bringing a new spin to classic dishes. For the kids, there is an adjoining children’s section with its own food display where the entire setup is downsized to cater to our young guests. The Yacht Club is on the ground floor of the Seaside Building overlooking the stunning Caribbean Sea.

    GOOD BURGER™
    Inspired by the enduringly popular comedy sketch and movie of the same name, Good Burger delivers a playful burger joint experience with a classic Nickelodeon™ heritage. Elements throughout put a sophisticated and playful spin on the signature food items, classic pinstriped uniforms and phrases familiar to fans.

    BIKINI BOTTOM BAR™ & GOURMET CORNER
    Inspired by SpongeBob’s hometown, the Bikini Bottom Bar has a laid-back contemporary beachside vibe, making it the perfect place to grab a drink or relax with the family. Every detail, from the staff’s Hawaiian shirt uniforms to the names of the signature drinks, is designed to play up the delicious feeling of being on vacation with your favorite Nickelodeon™ friends. Enjoy your drink or lunch while gazing out over the Caribbean Sea. Located in the heart of the Seaside Building.

    COSMO’S SWIM UP BAR
    This swim-up bar grants your every wish, serving a wide array of virgin cocktails, fresh juice infused beverages, ice-cold beers and full international bar.

    WANDA’S SWIM UP BAR
    The more subtle of the two bars where Wanda has ensured that alcoholic and non-alcoholic beverages are prepared with a wide selection of fruits and international spirits to enjoy while you relax in the pool. Poolside waiters are on hand to conjure up your chosen refreshments.
Room Type
  • Swim-Up Oceanfront King Suite

    Bedding: Beds: 1 King Bed, Murphy Bed and Pull Out Sofa Bed. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: 4 Adults, 2 Children/ Junior, 4 Total

    Guests have access to an ocean view infinity plunge pool from their oversized balcony.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Coffee/Tea Maker
    • Cribs
    • Direct dial phone number
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Shower
    • Slippers
    • TV
    • Wireless internet connection
  • Swim-Up Oceanfront Queen Suite

    Bedding: 2 Queen Bed and pull-out sofa bed in Living Room. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: 4 Adults, 2 Children/ Junior, 4 Total

    Guests have access to an ocean view infinity plunge pool from their oversized balcony.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Coffee/Tea Maker
    • Cribs
    • Direct dial phone number
    • Hair Dryer
    • Iron
    • Ironing board
    • Safe
    • Shower
    • Slippers
    • TV
    • Wireless internet connection
  • Swim-Up Oceanfront Pool Deck Level King Suite

    Bedding: 1 King Bed, murphy Bed and Pull Out Sofa Bed in Living Room. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: 4 Adults, 2 Children/ Junior, 4 Total

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Coffee/Tea Maker
    • Cribs
    • Direct dial phone number
    • Hair Dryer
    • Iron
    • Ironing board
    • Safe
    • Shower
    • Slippers
    • TV
    • Wireless internet connection
  • Swim-Up Oceanfront Pool Deck Level Queen Suite
    Bedding: 2 Queen Beds and Pull Out Sofa Bed in Living Room. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: 4 Adults, 2 Children/ Junior, 4 Total

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Coffee/Tea Maker
    • Cribs
    • Direct dial phone number
    • Hair Dryer
    • Iron
    • Ironing board
    • Safe
    • Shower
    • Slippers
    • TV
    • Wireless internet connection
  • Penthouse Swim-Up Oceanfront King Suite

    Bedding: 1 King Bed, murphy Bed and Pull Out Sofa Bed in Living Room. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: 4 Adults, 2 Children/ Junior, 4 Total

    Guests have access to an ocean view infinity plunge pool from their oversized balcony.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Coffee/Tea Maker
    • Cribs
    • Direct dial phone number
    • Hair Dryer
    • Iron
    • Ironing board
    • Safe
    • Shower
    • Slippers
    • TV
    • Wireless internet connection
  • Penthouse Swim-Up Oceanfront Queen Suite
    Bedding: 2 Queen Beds and Pull Out Sofa Bed in Living Room. Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: 4 Adults, 2 Children/ Junior, 4 Total

    Guests have access to an ocean view infinity plunge pool from their oversized balcony.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Coffee/Tea Maker
    • Cribs
    • Direct dial phone number
    • Hair Dryer
    • Iron
    • Ironing board
    • Safe
    • Shower
    • Slippers
    • TV
    • Wireless internet connection
  • Swim-Up Oceanfront Connecting Suite
    Bedding: 1 King Bed, murphy Bed and Pull Out Sofa Bed in Living Room. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: 8 Adults, 4 Children/ Junior, 8 Total

    Guests have access to an ocean view infinity plunge pool from their oversized balcony.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Coffee/Tea Maker
    • Cribs
    • Direct dial phone number
    • Hair Dryer
    • Iron
    • Ironing board
    • Safe
    • Shower
    • Slippers
    • TV
    • Wireless internet connection
  • Swim-Up Pool Deck Level Connecting Suite

    Bedding: 1 King Bed,  Murphy Bed, and Pull Out Sofa Bed in Living Room. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: 8 Adults, 4 Children/ Junior, 8 Total

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Coffee/Tea Maker
    • Cribs
    • Direct dial phone number
    • Hair Dryer
    • Iron
    • Ironing board
    • Safe
    • Shower
    • Slippers
    • TV
    • Wireless internet connection
  • Penthouse Swim-Up Oceanfront Connecting Suite

    Bedding: 1 King Bed,  Murphy Bed, and Pull Out Sofa Bed in Living Room. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: 8 Adults, 4 Children/ Junior, 8 Total

    Guests have access to an ocean view infinity plunge pool from their oversized balcony.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Coffee/Tea Maker
    • Cribs
    • Direct dial phone number
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Shower
    • Slippers
    • TV
    • Wireless internet connection
  • Big Kahuna Suite
    Bedding: Master Suite: King Bed and Double Bedroom: 2 Queen Beds. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits:
     5 adults, 5 children/ Junior, 7 total.

    This rooftop penthouse suite features stunning indoor and outdoor living & dining areas. The Family-Friendly Living and Dining Space complete with a dining table for 6, Murphy bed, Double sofa bed.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Coffee/Tea Maker
    • Cribs
    • Direct dial phone number
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Shower
    • Slippers
    • TV
    • Wireless internet connection
  • The Lair Suite
    Bedding: Master Suite: King Bed and Double Bedroom: 2 Queen Beds. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 5 adults, 5 children/ Junior, 7 total.

    The Teenage Mutant Ninja Turtles’ “subterranean lair” has never felt cooler or more luxurious!
    This rooftop penthouse suite features stunning indoor and outdoor living & dining areas. The Family-Friendly Living and Dining Space complete with a dining table for 6, Murphy bed, Double sofa bed.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Coffee/Tea Maker
    • Cribs
    • Direct dial phone number
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Shower
    • Slippers
    • TV
    • Wireless internet connection
  • The Pineapple Suite

    Bedding: Master Suite: King Bed and Double Bedroom: 2 Queen Beds.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 5 adults, 5 children/ Junior, 7 total.

    Inspired by SpongeBob’s home, the pineapple under the sea, this lavish villa is the resort’s signature dwelling.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Coffee/Tea Maker
    • Cribs
    • Direct dial phone number
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Shower
    • Slippers
    • TV
    • Wireless internet connection
  • Super Saver Room
    Bedding: Beds: 1 King Bed. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy:  4 Total
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Safe
    • TV
    • Wireless internet connection
On-Site Amenities
  • Connecting rooms*
  • High speed internet access
  • Locker room
  • Newspaper
  • Pool
  • Restaurant
  • Room service*
  • Spa*
On-Site Wedding Services
  • Please contact the hotel for additional information.

* Fees may apply

On-Site Recreation
  • Children's program *
    - Meet More Characters: The family will be giddy with the many characters strolling through the resort, including some new faces we’ll be unveiling. Meet Blue’s Clues & You!, Butterbean from Butterbean’s Café, Dora and Boots from Dora the Explorer, Diego from Go, Diego, Go!, Shimmer and Shine, Cosmo and Wanda from The Fairly OddParents, Chase, Marshall, and Skye from PAW Patrol, SpongeBob SquarePants, Patrick, Sandy Cheeks, and Squidward, and the Teenage Mutant Ninja Turtles.

    - CLUB NICK
    Part clubhouse, part artist’s studio, Club Nick is our hub for free play as well as more structured family activities. You’ll find a mega ball pit, a two-story slide, a daily schedule of themed activities based on Nickelodeon™ characters, and a whole lot of do-it-yourself Nickelodeon fun, from arts-and-craft classes and science experiments to cooking sessions and mini theater performances. Look out for surprise visits from your favorite Nickelodeon™ friends! 
    • Located in Nickelodeon™ Place 
    • Daily supervised experience programs for kids from 4 to 12 years old
  • General *
    Resort Activities: When you stay at any of our five-star resorts in Riviera Maya, you can look forward to endless family activities for adults and little ones. Dive into one of our Scuba clinics in the pool, or get physical with yoga, stretching, aqua aerobics, pilates or dance classes. If you care to pick up a racket, we also offer two tennis courts  During the day, work on your tan and your skills with our beach volleyball or take a scenic bike tour around beautiful Mexico. Worked up an appetite after a long and active day? Attend one of our cooking classes!  Later, unwind and enjoy your evening with our special nightly entertainment, shows, performances, and live music. And all that doesn't even come close to encompassing the good times that await you during your stay!
  • Pool *
    Aqua Nick: Enjoy complimentary unlimited access to this sprawling 6-acres Nickelodeon themed water complex, surrounded by lush tropical gardens. If you’re feeling bold, take a plunge on one of our 7 exhilarating water slides. Afterwards, relax and enjoy the tropical breeze on our winding Lazy River, or continue the thrills on our fast-paced Adventure River. Your little ones can get in on the fun too with our PAW Patrol Adventure Bay Slides. Once you’ve worked up an appetite, grab a bite at any of our 4 food & beverage kiosks. Finally, unwind with the whole family at Bikini Bottom Beach.
  • Spa *
    Naay Spa includes a relaxation lounge, seven treatment suites including a couples suite, sauna and steam rooms for men and women, and a beauty salon.

* Fees may apply

Level up your family vacation! This Summer 2021, SpongeBob is arriving in Riviera Maya, Mexico — as are Leonardo, Raphael, Donatello, Michelangelo, and many more Nickelodeon friends with signature entertainment, fun in the water at Aqua Nick, themed experiences, and more. Nickelodeon Hotels & Resorts Riviera Maya is exclusively designed for families who enjoy a premium vacation experienced themed to Nickelodeon’s most beloved and imagination-expanding world’s – this is the ultimate beach escape.

Property Information

Year Built: 2015
Last Renovation: 2016
Suites: 280
KM 95 Carretera Cancun - Tulum, Kantenah, Riviera Maya, QR, 77710, Mexico

Guest Reviews from Apple Vacations Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 2681 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The staff make the vacation memorable

    We spent a week during March Break and it was wonderful. The staff are so friendly and helpful. Our concierge Rosario was so incredibly helpful and kind. She helped with all our planning and sent updates daily for character meet ups. We had dinner at Tavolo one evening and had the best waiter named Rodolfo. I can’t say enough good things about his service and professionalism. His knowledge of wines was exceptional as well. We were fortunate enough to have him wait on us again downstairs at the Pizza place and he was again so great and made us the most delicious aperitif !! The entertainment Team members were so lovely, kind and friendly. Georgina thanks for always making our son feel welcome. Vi and Dennisse also made the Saturday nite Slime Party super fun !

    Apr 18, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Antonio and Sandra were amazing

    Antonio and Sandra we our butlers’ and they were spectacular. Both were quick to respond to all questions and needs.

    Apr 12, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Nickelodeon was amazing! Antonio and Sandra were the best!!

    We had a great time at Nickeledeon Rivera Maya! We took our 8 year old son. He loved the water park and the kid's clubs. We were able to drop him off (he begged us) and have time to ourselves while he had a blast. The food was decent, catering to kids mostly. I will say that good burger had one of the best burgers I've had in a while and the pizza at Piazza was good too! The breakfast buffet could use some work. The rooms were beautiful. I will say that the toilet area had a sewage smell but it didn't impact the rest of the room. Now for the BEST PART. We came as family members of an Exotic Travelers (Lomas) member so we had dedicated butlers. Sandra and Antonio were amazing. They made sure we had everything we needed and they made the vacation special! They were so kind to our son. I would return just for this level of care!

    Apr 12, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful and Clean

    Beautiful, very clean hotel with spacious rooms (two full baths and daily housekeeping). Staff were friendly and attentive, and after an incident where a balcony door slammed on my son’s finger, they responded quickly—the medic treated him and the manager followed up with thoughtful treats, which we appreciated. The pool overlooking the balcony is great (just a bit slippery), and while the beach is small, it’s well-serviced. There was quite a bit of seaweed, but staff were out cleaning it every morning. The artificial reef is nice for kids but not the most attractive. Food was delicious overall, but many dining options, the water park, and nightly shows require a shuttle. Shuttles run often, but it’s inconvenient—especially with kids—since you can’t easily walk to them, and there’s no breakfast/lunch buffet in the main resort area. One caution: if the balcony door is open, it can create a strong wind that slams the room door shut unexpectedly—something to be very careful about. Overall, a great stay with a few logistical downsides.

    Apr 03, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Most amazing butler service!!

    My family and I recently visited Nickelodeon Riviera Maya. We had been here back in 2023 and enjoyed it then too, but this trip was so much better. All of the staff at this resort are amazing; the slime squad does an amazing job at engaging the kids whether it be interactions with characters, the amazing entertainment, or even simple sand play at the beach. Restaurant and Lounge servers are always so accommodating and polite, but the crew that made our trip one that will be forever remembered was our butlers, Sandro was great, he welcomed us upon arrival and made us feel at home, he was amazing, but the outstanding service that will have us coming back to this resort specifically came from Antonio. He made sure our family always had seats for the entertainment, dinner reservations at restaurants, he even managed to give my boys special experiences on rainy days, and always ensured we had everything we needed, and always with a smile on his face. His high fives for my boys that turned to gentle hugs when it was time for them to leave, and our boys asking when we will get to see him again. We have pondered the thought of going to another resort on our next vacation but after the special touches that Antonio and Sandro had done for our family to make it so much more special we are planning to come back and request them again.

    Mar 24, 2026
Hotel Advisories
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental sanitation fee: MXN 88.01 (approx. US $5.03) (Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policies
  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

     

  • Pet Policy : Pets Not Allowed

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