Resort Details
- 876 PrimeThe 876 is the hotel’s steakhouse and a firm favorite amongst our guests.
- Avenue BarEnjoy a quiet evening drink at our piano bar.
- Chill Out BarWith its beachside location, on the east side of the hotel, the Chill Out Bar is the perfect place for trying the best jerk-style roast during the day and at night it transforms into the ideal bar for relaxing in after dinner and meeting up with other guests.
- NikkelOffering a delicious fusion of Japanese, Cantonese and Peruvian cuisine served at Teppanyaki styled tables with show cooking.
- O'GrilleJamaican cuisine made from the island’s finest ingredients to be enjoyed next to the sea. During the day it is a grill restaurant where they prepare the famous jerk chicken and other Caribbean dishes.
- Rasta PastaA la carte restaurant specializing in exquisite Italian cuisine. Choose from delicious aperitifs, soups, salads, pastas, pizzas, as well as a wide variety of red and white wines. Reservations recommended.
- Red LoungeEnjoy tropical cocktails and the music carefully selected by our DJ in this modern and suggestive bar. Close your eyes and you can almost feel the warmth of the sea. Listen to the voices of other guests enjoying this trendy night spot.
- The Market PlaceOpen kitchen concept offering international buffet with areas serving salads, pasta, rice, vegetables, fish and meat dishes and delicious desserts.
- Wet BarBar serving refreshing drinks on the beach or by the pool.
- Deluxe Gardenview
Bedding: 1 King bed or 2 queen beds
Occupancy limits: 4 Adults, 2 Children, Total of 4 combined
Maximum of 2 children through the age of 1 stay free with at least 2 adults
View: Garden
- Air conditioning
- Alarm clock
- Bathroom amenities
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Internet access
- Iron
- Ironing board
- Safe
- Telephone
- TV
- Voice mail
- Premium Gardenview
Bedding: 1 King bed or 2 queen beds
Occupancy limits: 4 Adults, 2 Children, Total of 4 combined
Maximum of 2 children through the age of 1 stay free with at least 2 adults
View: Garden
- Air conditioning
- Alarm clock
- Bathroom amenities
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Internet access
- Iron
- Ironing board
- Safe
- Telephone
- TV
- Voice mail
- Premium Oceanfront
Bedding: 1 King bed or 2 queen beds
Occupancy limits: 4 Adults, 2 Children, Total of 4 combined
Maximum of 2 children through the age of 1 stay free with at least 2 adults
View: Caribbean Sea
- Air conditioning
- Alarm clock
- Bathroom amenities
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Internet access
- Iron
- Ironing board
- Safe
- Telephone
- TV
- Voice mail
- Deluxe Beachfront
Bedding: 1 King bed or 2 queen beds
Occupancy limits: 4 Adults, 2 Children, Total of 4 combined
Maximum of 2 children through the age of 1 stay free with at least 2 adults
View: Direct access to the beach
- Air conditioning
- Alarm clock
- Bathroom amenities
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Internet access
- Iron
- Ironing board
- Safe
- Telephone
- TV
- Voice mail
- The Level Oceanfront
Bedding: 1 King bed or 2 queen beds
Occupancy limits: 3 Adults, 2 Children, Total of 4 combined
Maximum of 2 children through the age of 1 stay free with at least 2 adults
View: Caribbean Sea
- Air conditioning
- Alarm clock
- Bathroom amenities
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Internet access
- Iron
- Ironing board
- Safe
- Telephone
- TV
- Voice mail
- The Level Beachfront
Bedding: 1 King bed or 2 queen beds
Occupancy limits: 3 Adults, 2 Children, Total of 4 combined
Maximum of 2 children through the age of 1 stay free with at least 2 adults
View: Direct access to the beach
- Air conditioning
- Alarm clock
- Bathroom amenities
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Internet access
- Iron
- Ironing board
- Safe
- Telephone
- TV
- Voice mail
- Romance Suite The Level
Bedding: King bed and sofa-bed
Occupancy limits: 4 Adults, 2 Children, Total of 4 combined
Maximum of 2 children through the age of 1 stay free with at least 2 adults
- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Internet access
- Iron
- Ironing board
- Safe
- Slippers
- Telephone
- Turn down service
- TV
- Voice mail
- Wake-up calls
- The Level Royal Suite
Bedding: King bed and sofa-bed
Occupancy limits: 4 Adults, 2 Children, Total of 4 combined
Maximum of 2 children through the age of 1 stay free with at least 2 adults
- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Internet access
- Iron
- Ironing board
- Safe
- Slippers
- Telephone
- Turn down service
- TV
- Voice mail
- Wake-up calls
- 24-hour front desk
- 24-hour security
- Accessible facilities*
- Airport shuttle service*
- Babysitting*
- Baggage hold
- Bicycle rentals*
- Children programs
- Children welcome
- Concierge desk
- 24-hour front desk
- 24-hour security
- *
- Airport shuttle service*
- Babysitting*
- Baggage hold
- Bicycle rentals*
- Children programs
- Children welcome
- Concierge desk
- COVID test onsite
- Currency exchange*
- Exercise gym
- Gift/News stand*
- Housekeeping - daily
- Ice machine
- Lobby
- Lounges/bars*
- Medical Facilities Service*
- Parking
- Pool
- Restaurant*
- Room service - limited hours*
- Smoke-free property
- Spa*
- Tennis court
- Wakeup service
- Water sports*
- Wireless internet connection in public areas
- Business Center*
- Business Services*
- Internet Access*
- Meeting Facilities*
- Printer*
- Telephone*
- Please contact the hotel for additional information.
* Fees may apply
- Basketball court
- Bike rental *
- Children's program
- Fitness center on-site
- Non-Motorized Water Sports *Sailing
Canoeing
Water bikes
Snorkeling (deposit required for the rental of the equipment) - Pool
- Spa *
- Tennis court
* Fees may apply
Lounge by the pristine stretch of sugar white sand beach, aside the crystal clear Caribbean waters. There, guests have access to a variety of water sports and activities including snorkeling, sailing, and more. Enjoy ocean views from the two outstanding pools with swim-up bar and towel service. Additional daily activities include access to basketball courts, a football patch, and the gym. Children are treated like VIPs at the Kids & Co. club, where they can experience supervised fun specializing in cultural and sporting activities.
The most recent addition to the resort, an adventure park, features exciting activities like zip-lining, rock climbing, a trampoline court, paintball, laser tag, and more! Perfect for ages six and up, the park is open daily to 45-50 people at a time. Visit with a group and take advantage of special private hours (prior notice required).
Indulge in delicious cuisine without leaving the hotel at any of the five restaurants on-site. The O'Grille offers authentic Jamaican grilled specialties, Nikkei serves up Japanese and Cantonese fusion cuisine, and Rasta Pasta offers a blend of traditional and modern Italian favorites. After dinner, guests are treated with nightly entertainment including live music and a piano bar.
For those seeking ultimate luxury, The Level offers the most luxurious rooms with ocean views and complimentary WiFi internet access. Also, guests of The Level receive access to a private lounge with a private check-in, personalized concierge services, access to an additional restaurant, exclusive spa access, and private areas ideal for families, couples, or groups.
New packages are also available for your upcoming wedding or honeymoon. Say "I Do" in paradise with a customizable package and create memories that last a lifetime!
Property Information
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6677 reviews
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Apr 16, 2026Lovely Vacations.👌
Beautiful stay and lovely memories. Great time with beautiful friends and staff. No doubts these guys are the best. We Will Return. Lovely Vacations.
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Apr 14, 2026
Absolutely wonderful in every way!
This was our first time at MJ and we found it to be a perfect blend of comfortable rooms, natural oceanside setting, good food and great service.
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Mar 25, 2026
The best resort in Cuba
For over 20 years I've been visiting all-inclusive resorts in Cuba. Most have been in Veradero, although I've also been to a couple of resorts in the cayos. Memories Jibacoa is a gem above them all. Every member of the staff that I encountered during my four night stay made my vacation a pleasure. Whatever issue was presented, whether it was wanting flan for dessert or better hot water in my shower, it was attended to quickly and pleasantly. As you can read in probably thousands of reviews about Cuban all-inclusive hotels, you shouldn't be coming to visit Cuba for the food. This hotel was a remarkable exception. The food at the buffet always served something special. Their head chef deserves special recognition for providing food at a level I've never experienced before at an all-inclusive Cuban resort. Memories Jibacoa is not to be missed by anyone coming for a Cuban vacation.
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Mar 23, 2026
Amazing as usual.
We came back to keep macao after 3 months.And all weekend say it was amazing. The service was top a social and we had the privilege to enjoy a really nice hotel, very quiet, very clean and very beautiful as always. Very amazing staff are social and the food was so great things to the amazing chief antonio and the excellent of the kitchen. We also loved the entertainment at night.And the celebrations for the cuban day In general , the hotel was perfect and we are so happy for staying here once again.
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Mar 13, 2026Good time turned bad
I visited in November from Toronto. It was my third time at this quiet little resort. Good food, friendly staff and nice location. Like most of Cuba, in my opinion After a few days, I realized my Blue Jays jersey had been taken from my room. I reported it to staff, but they refused to accept responsibility. They searched my room and they were confident it was not there. The manager of the diamond level looked concerned but offered nothing. I asked to speak with a manager on Monday, but I was not contacted. I was sick at the time and didn't have the energy to give this the attention it deserved At this hotel, staff will come into your room to fill the bar in a very random way, and that is when, I believe,my jersey was stolen. It was the very end of the maids shift. At the time of this crime, I had a kids' bike I brought to donate, and I had a large bag of baby clothes to gift. The maid doesn't know enough to not bite the hand that feeds. I will not return and tell everyone of my negative experience.
- AdvisoryA minimum mandatory hotel-imposed fee of $4.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.