Le Meridien Nice

Customer Ratings & Reviews

TripAdvisor Traveler Rating

1039 reviews

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  Manager threatened to call the police on me - Aggressive, rude staff only because I wanted to pay with my Amex

  ---Hotel manager threatened to call the police on me for filing a complaint--- The Front Office Manager Adrien Fortier at Le Méridien Nice threatened to call the police on me — a paying guest — because I recorded his employee's aggressive behavior which he said was a felony and I would be arrested and fined 4500 euros. I easily looked this up and found it not to be true and when I told him it wasn't illegal, he said he would call the cops right now. It's a wildly disproportionate response to a guest raising a legitimate concern. What happened: During check-in, front desk worker Hind said they couldn't process my American Express card by Apple Pay. I tried to explain that you can indeed do it by manually entering the numbers — something I've done at dozens of other Marriott properties — but she refused to listen or even attempt it. She then scribbled out my card numbers and ripped up the paper in front of me, telling me to pay cash or leave. No apology. I moved on to her colleague at the next desk, who processed the card manually without issue, proving her refusal was baseless. I recorded her being aggressive to share a complaint later with Marriott Corporate At 9:30 AM, staff began loudly vacuuming the hallway directly outside my room. At checkout, I was told to speak with Manager. I expected an apology and a remedy. Instead, Adrien Fortier barely said sorry and then proceed to claim my recording was a "felony" with a €4,500 fine under French law which I easily found is completely false and I would be so lucky that she probably isn't going to be pressing charges. Insanely aggressive staff that clearly stems from the management. Avoid at all costs if you value being respected for being a paying longtime customer of over 50 stays at a Marriott properties just this year

  Jun 04, 2026
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  Great home base for the Côte d’Azur!

  This is a fantastic hotel with a great location. The views from the rooftop restaurant and the breakfast room are fabulous. Food was good, and the hotel is in wonderful condition. The staff members we encountered were friendly and efficient. If you rely on public transportation, it is a bit of a walk to tram stops and the train station.

  Jun 04, 2026
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  Great fun on the coast in Nice!

  Nilu the housekeeper was wonnderful and very attentive! The lobby help (bar, concierge, etc) were also quite pleasant and helpful. The location is excellent and rooms quite nice.

  Jun 03, 2026
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  Warm welcome

  The staff at LeMeridien are amazing! Very friendly, welcoming, warm people. They helped make our stay very enjoyable and comfortable. Shout out to Zebaidah for going above and beyond.

  Jun 02, 2026
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  Fabulous

  This is a fantastic location with a brilliant room featuring a huge balcony overlooking the sea. The sun is always shining and the views are lovely. The staff are incredibly helpful, particularly Nicholas at reception.

  May 31, 2026