Impression Isla Mujeres by Secrets - All Inclusive - Adults Only

Customer Ratings & Reviews

TripAdvisor Traveler Rating

1705 reviews

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  Perfect resort

  We had an amazing experience in Isla Mujeres! The island itself is beautiful, but what truly made our trip memorable was the exceptional service we received. Erick and Wedinzon were absolutely fantastic throughout our stay. They were friendly, attentive, professional, and consistently went above and beyond to make sure we had everything we needed. Their positive attitudes and genuine hospitality made us feel welcomed from the moment we arrived. They are a true asset to the team and played a huge role in making our vacation so enjoyable. We can’t wait to return and would highly recommend this destination to anyone looking for a relaxing and unforgettable getaway!

  Jun 05, 2026
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  Paradise

  Impressions Isla Mujeres did not disappoint one bit! From the moment we arrived, everything exceeded our expectations. The resort was absolutely beautiful, the food was excellent, and the level of service was some of the best we’ve ever experienced. A special shoutout to our Butlers Wedinzon &Erik who made our stay even more memorable. Their attention to detail, friendly personality, and commitment to making sure we had everything we needed were outstanding. If you’re staying here, be sure to ask for Wedinzon you won’t be disappointed! We can’t wait to come back and highly recommend this resort to anyone looking for an amazing Isla Mujeres getaway.

  Jun 05, 2026
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  Best all inclusive resort ever!

  This resort was absolutely perfect! Beautiful, quiet and 5 star service from everyone. The restaurant options were diverse and all served delicious cuisine. All staff members go above and beyond. I would like to give a special shout out to our attentive butlers, Amairani and Angel who were excellent. Other staff members that made our trip special were Ratik, Oscar and Erika among countless other bartenders waiters , housekeeping and hostesses! We will definitely plan a return visit.

  Jun 05, 2026
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  Stunning resort

  We had an incredible stay at Secrets Impressions. The resort is absolutely stunning, and the level of service exceeded our expectations. Our butlers, Zelma and David, were outstanding. David, in particular, went above and beyond to ensure our stay was exceptional. We had booked an oceanfront room, but some bushes were obstructing part of the view. David promptly arranged to have them trimmed, allowing us to fully enjoy the breathtaking ocean front views from our balcony while having our morning coffee. The food and service at every restaurant were excellent. Our favorite lunch spot was Unik, which consistently delivered outstanding meals and service. We also enjoyed a wonderful bike tour with April, who shared interesting history and insights about the island. One of the highlights of our trip was renting a golf cart and exploring the island. It is a beautiful, safe destination with plenty to see and enjoy. We highly recommend this resort and are already looking forward to returning. One thing to note is that there are approximately 80 stairs between the beach and the lobby. We didn’t mind at all—it was actually a great workout and added to the charm of the property. Overall, it was a fantastic vacation experience.

  Jun 04, 2026
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  Great place to celebrate a relaxing bday!

  Overall we have been to several of the Secrets resorts and now both Impressions, and overall we had an excellent time here! The best asset of the whole resort was the staff as each and every person was extremely accommodating, pleasant, and very helpful. The communication with Cynthia upon booking and arranging spa treatments prior to arrival was seamless and very comforting to be able to have everything ready to go for my wife's 40th bday as we were there only 3 nights. Our butler, Amy, was exceptional throughout the stay and communicating constantly through WhatsApp to make our stay great. The overall resort itself was spotless and extremely well maintained. The attention to detail is fantastic and as compared to every other resort we have been to, this one felt the "smallest" in regards to never waiting in line, always having whatever privacy or space you wanted, and seemingly having the place to yourself. The fitness center had everything you would need for a good workout and to sweat out all the drinks and food to make you feel better! I would definitely give the staff and resort itself more than 5 stars. As for the food and restaurants, the staff again was amazing and the ambience was cool throughout. The overall food itself was not very good in our opinion. We ate La Spezia first and the pastas were OK. Second night was Wildfire Grill, and this was definitely not our favorite dinner. The NY strip was awful with almost no taste and the grilled octopus and shrimp was not very good either. The 3rd night was our "romantic dinner" that took place in the Wine Cellar due to the weather (usually it is outside somewhere I believe), and most of the food was OK but the beef once again was fairly awful. The ambience was neat and but I would not purchase this item unless it was included (which ours was due to reserving with AMEX Platinum). The pool/beachside tacos and food was good as well and honestly our favorite place was Cacao, the 24 hour cafe, for coffees/snacks throughout the day. We got a 50 minute couples massage and I would say it is one of the best massages I have ever had. The treatments prices were definitely higher than they should be and the hydrotherapy is very underwhelming, but the massage itself was fantastic! Overall, the uniqueness of arriving/departing on the catamaran, the absolutely outstanding staff, the "small" feel of the resort itself, and the beauty of the resort makes this a perfect place for a short getaway and a place to simply relax. I honestly enjoyed the other Impressions Moxche better due to food and having a little more agenda during the day and entertainment at night. I will still give this place 5 stars because of the people itself, but for the price and food quality, it falls slightly short of the actual 5-star rating. This place is worth visiting as it is simply beautiful and extremely relaxing with impeccable service!

  Jun 03, 2026