Resort Details
- BoghaliAwaken your senses with spices, curries, and flavorful sauces at this exotic Indian restaurant.
- Chang ThaiSweet, salty, spicy, and tangy, all combined in the most sophisticated gastronomy of South East Asia.
- Chic CaberetThis venue requires a reservation and an additional fee payable directly to the hotel
A delicious show. A spectacular dinner.
Lights. Camera. Action! It’s time for Chic Cabaret. Prepare yourself for a delicious night-out with the stars as you make a toast to the best tunes of the century. Enjoy a party of flavors as you let our dancers, acrobats and timeless soundtrack carry you on a journey through the most unforgettable moments in history: from the 50’s to the present and everything in between, with of course some Latin beats thrown into the mix. Surprise your senses with an unparalleled combination of flavors and gripping performances at a dinner-show that will leave you breathless. And when the curtains close, that only means one thing…the after party has begun! - El DoradoA savory steak house with the best grilled cuts.
- La AdelitaMexican restaurant with authentic dishes, such as northern-style burritos and Margarita shrimp.
- PortofinoItalian restaurant with artisan pizza, pasta and other classic dishes.
- Poseidon
Beachfront restaurant with fresh grilled fish and exquisite rice dishes
- SumptuoriTeppanyaki restaurant with show cooking and Japanese specialties.
- Various Bars/Lounges15 uniquely themed bars, including a swim up bar, beach bars, a sports bar, Lobby and waiting bars, and even a sky bar.
- Junior Suite Garden Lagoon View
Bedding: 1 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 3 adults, 2 children, 4 total
- Balcony/Lanai/Terrace
- Bathroom amenities
- Bathtub/shower combination
- Cable television
- King bed
- Loft Suite
Bedding: 1 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 3 adults, 2 children, 4 total
- Balcony/Lanai/Terrace
- Bathroom amenities
- Bathtub/shower combination
- Cable television
- King bed
- Minibar
- Family Selection Junior Suite BeachsideBedding: 1 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy: 3 adults, 2 children, 4 total- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Safe
- TV
- Family Selection Loft Suite
Bedding: 1 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 3 adults, 2 children, 4 total
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Safe
- TV
- Connecting SuiteBedding: 1 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-inOccupancy Limits – 6 adults, 5 children, 8 total.- Balcony/Lanai/Terrace
- Bathroom amenities
- Bathtub
- Cable television
- Double beds
- King bed
- Sofa bed
- Junior suite pool sideBedding: 1 king size bed or Double bed and Sofa bed.Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits – 4 adults, 2 children, 4 total.- Bathroom amenities
- Bathtub
- Cable television
- Double beds
- King bed
- Sofa bed
- Junior Suite Beachside
Bedding: 1 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits – 3 adults, 2 children, 4 total.
- Balcony/Lanai/Terrace
- Bathroom amenities
- Bathtub
- Cable television
- Double beds
- King bed
- Sofa bed
- Wireless internet connection
- Family Selection Loft Suite Jacuzzi Terrace
Bedding: 1 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits – 3 adults, 3 children, 4 total.
- Bathroom amenities
- Bathtub
- Cable television
- Coffee/Tea Maker
- Double beds
- King bed
- Safe
- Sofa bed
- Wireless internet connection
- Family Selection Junior Suite Beachside Ocean ViewBedding - 1 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy Limits – 3 adults, 2 children, 4 total.
- Bathroom amenities
- Bathtub
- Cable television
- Coffee/Tea Maker
- Double beds
- King bed
- Safe
- Sofa bed
- Wireless internet connection
- Family Selection Junior Suite Beachside Panoramic Ocean ViewBedding - 1 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy Limits – 3 adults, 2 children, 4 total.
- Bathroom amenities
- Bathtub
- Color television
- Double beds
- King bed
- Safe
- Wireless internet connection
- Junior Suite Garden Lagoon SingleBedding - 1 king size bed, Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy Limits – 3 adults, 2 children, 4 total
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Cable television
- King bed
- Safe
- Wireless internet connection
- Family Selection Junior Suite Beachside Panoramic Ocean FrontBedding - 1 king size bed, Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy Limits – 3 adults, 2 children, 4 total.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Cable television
- King bed
- Safe
- Wireless internet connection
- Junior Suite Poolside Ocean ViewBedding: 1 king size bed or Double bed and Sofa bed.Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits – 3 adults, 2 children, 4 total.- Air conditioning
- Balcony/Lanai/Terrace
- Coffee/Tea Maker
- Safe
- Widescreen TV
- Wireless internet connection
- Junior Suite Pool AccessBedding: 1 king size bed or Double bed and Sofa bed.Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits – 3 adults, 2 children, 4 total.- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Family Selection Junior Suite Pool Access BeachsideBedding - 1 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy Limits – 3 adults, 2 children, 4 total.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Loft Suite Jacuzzi TerraceBedding - 1 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits – 3 adults, 2 children, 4 total.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Family Selection Junior Suite Swim Up BeachsideBedding - 1 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits – 3 adults, 2 children, 4 total.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Family Selection Loft Suite Jacuzzi Terrace OceanviewBedding - 11 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits – 3 adults, 2 children, 4 total.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Family Selection Loft Suite Jacuzzi Terrace Panoramic OceanviewBedding - 1 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits – 3 adults, 2 children, 4 total.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children programs
- Concierge desk
- Laundry/Valet service*
- Pool
- Spa*
- Tennis court*
- Tour/sightseeing desk
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children programs
- Concierge desk
- Laundry/Valet service*
- Pool
- Spa*
- Tennis court*
- Tour/sightseeing desk
- Water sports*
- Please contact the hotel for additional information.
* Fees may apply
- Children's pool
- Children's programClubs for babies, kids and teenagers
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports *
- Non-Motorized Water SportsIncluding stand up paddleboard
- Pool4 pools, including one for children.
- Spa *Zentropia Palladium Wellness & Spa offers you a luxury spa and wellness centre where all kinds of treatments are available, including water slides, whirlpools, an ice cabin, a dry and moist sauna, a foot bath with stones and a sensation shower.
- Tennis court *
Rafa Nadal Tennis Centre is onsite at Grand Palladium Costa Mujeres. You can benefit from:
- 8 illuminated clay tennis courts.
- 1 soccer field for teams of 7.
- 1 paddle tennis court.
- Bar-cafeteria with TVs to watch tennis among other sports.
- Gym for warm-ups, stretching and basic workouts.
- Exclusive exposition of Rafa Nadal objects and garments.
- Merchandising store with premium products and stringing service available.
* Fees may apply
Guests of the resorts will discover the true spirit of Mexico, from its paradisiac white sandy beaches and crystal clear waters to its wonderful nearby ancient Mayan civilization vestiges. Surrounded by a virgin area full of mangroves, wild fauna and flora, in Grand Palladium Costa Mujeres Resort & Spa you can enjoy a deep contact with nature and an atmosphere of exclusive peace and tranquillity. A wide variety of high quality gastronomy offer, leisure and shopping areas as well as a vibrant nightlife scene will be also part of the experience.
The hotel has 592 luxury rooms with balcony or terrace, hydro massages and stunning views. Guests can enjoy a wide number of top services like 5 swimming pools, spa, gym, kids club and many premium features such as direct access to the swim-up pools of some suites. A modern amphitheatre with 360 grades scenario visibility, a Beach club with amazing views, a convention centre and impressive sportive installations are only some of the 5-star benefits.
Property Information
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
13717 reviews
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Apr 22, 2026Pablo’s his name and entertaining is his game!
Pablo was great at Sumptuori! Absolutely entertaining spent a long time with us and was great entertainment the whole time. Highly recommend. When I grow up I’d like to be like Pablo! Make sure you keep him he was fun and got everyone laughing and enjoying themselves and creating memories!
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Apr 22, 2026
TRS Tepenyaki
We had dinner at TRS Tepanyaki. It was an incredible experience. Our chef David was FANTASTIC! Kind, funny and super skilled!
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Apr 21, 2026
The best place in Cancun
This is a second time We come to this establishment A big thank you to Joshua at Isla Mujeres ! Thank you to everyone who made this a vacation a success
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Apr 20, 2026
TRS TEPPANYANKI
Enjoyed the show and food with Pablo.
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Apr 20, 2026
Pablo!
Pablo was amazing at hibachi! 10/10 recommend!
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $33.94 Mexican Pesos (approx. $1.65 USD) per person per night. This amount is not included in your vacation price and will be collected at your hotel. Payable at check-in.
- AdvisoryIn order to attend the Chic Cabaret Show cost an additional fee's apply. The hotel can provide the current fee at check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.