Resort Details
- El Paseo
Our own extension of La Quinta Avenida, El Paseo is the main connection from the hotel entrance to the food & beverage and pool and beach areas.
- La Cocina
Mexican and Caribbean Market variety for breakfast, lunch and dinner
- The Grill at 1-26Fresh seafood and signature steak selections in our ocean view restaurant. Open for dinner
- Ocean View
Bedding: 1 King bed or 2 Queen beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.
Maximum 2 children through age 12 stay free in existing bedding with atleast 1 adults.
Maximum 2 children through age 12 stay free in existing bedding with atleast 1 adult.
Unwind in this 409-square-foot room with a king bed or two queen beds and impressive views of the Caribbean Sea from a furnished balcony with lounge chairs. Take in the ocean from floor-to-ceiling windows or freshen up in the rain shower.
- Air conditioning individually controlled in room
- Bathrobe
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar*
- Rollaway bed*
- Safe large enough to accommodate a laptop
- Slippers
- Widescreen TV
- Partial Ocean View
Bedding: 1 King bed or 2 Queen beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.
Admire partial views of the ocean from this 409-square-foot room with a king bed or two queen beds and floor-to-ceiling windows that open to a furnished balcony. Freshen up in the stunning bath with rain shower, dual sinks, and separate vanity.
Hyatt Grand Bed™
- Air conditioning individually controlled in room
- Bathrobe
- Bathroom amenities
- Blackout curtain
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Rollaway bed*
- Safe large enough to accommodate a laptop
- Slippers
- TV
- Swim Up and Club Access
Bedding: 1 King bed or 2 Queen beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults.
Spread out in this 409-square-foot room featuring 1 king bed or two queen beds and floor-to-ceiling windows that open to a terrace, furnished with lounge chairs and an exclusive shared pool. Relax in the luxe bath with rainfall shower.
-Hyatt Grand Bed™
-Grand Club access including: deluxe continental breakfast, hors d’oeuvres, international bar, coffee, water & sodas during the day, private check-in & check-out.
- Air conditioning individually controlled in room
- Bathrobe
- Bathroom amenities
- Blackout curtain
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Rollaway bed*
- Safe large enough to accommodate a laptop
- Slippers
- TV
- Grand Suite and Club Access
Bedding: 1 King bed.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.
Relax in this 615-square-foot suite with a king bedroom and floor-to-ceiling windows opening to a furnished ample terrace. Enjoy oceanfront views to the Caribbean plus Grand Club access which includes daily breakfast and international bar.
Hyatt Grand Bed™
Grand Club access including:
-deluxe continental breakfast
-hors d’oeuvres
-international bar
-coffee, water & sodas during the day
-private check-in & check-out-Concierge service- Air conditioning individually controlled in room
- Bathrobe
- Bathroom amenities
- Blackout curtain
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Rollaway bed*
- Safe large enough to accommodate a laptop
- Slippers
- 1 King BedBedding: 1 King Bed.
Room Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits: 3 adults, 2 children, 4 total.
Enjoy views of the garden or resort grounds from a furnished balcony and floor-to-ceiling windows and a luxe bath with rainfall shower. Stay stylishly in this spacious room of 409-square-feet with a plush king bed.- Air conditioning individually controlled in room
- Bathrobe
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe large enough to accommodate a laptop
- Slippers
- TV
- 2 Queen BedsBedding: 2 Queen beds.
Room Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits: 4 adults, 2 children, 4 total.
Admire garden or resort views from the furnished balcony and stay refreshed in the sprawling bath with a rain shower and dual sinks. Relax in this 409-square-foot room featuring two queen beds and beach-inspired decor.- Air conditioning individually controlled in room
- Bathrobe
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe large enough to accommodate a laptop
- Slippers
- TV
- 2 Queen Beds with Partial Ocean ViewBedding: 2 Queen beds.
Room Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits: 4 adults, 2 children, 4 total.
Admire partial views of the ocean from this 409-square-foot room with two queen beds and floor-to-ceiling windows that open to a furnished balcony. Freshen up in the stunning bath with rain shower, dual sinks, and separate vanity- Air conditioning individually controlled in room
- Bathrobe
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe large enough to accommodate a laptop
- Slippers
- TV
- 2 Queen Beds with Ocean ViewBedding: 2 Queen beds.
Room Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits: 4 adults, 2 children, 4 total.
Unwind in this 409-square-foot room with two queen beds and impressive views of the Caribbean Sea from a furnished balcony with lounge chairs. Take in the ocean from floor-to-ceiling windows or freshen up in the rain shower.- Air conditioning individually controlled in room
- Bathrobe
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe large enough to accommodate a laptop
- Slippers
- TV
- 2 Queen Beds Swim UpBedding: 2 Queen beds.
Room Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits: 4 adults, 2 children, 4 total.
Spread out in this 409-square-foot room featuring two queen beds and floor-to-ceiling windows that open to a terrace, furnished with lounge chairs and an exclusive shared pool. Relax in the luxe bath with rainfall shower.- Air conditioning individually controlled in room
- Bathrobe
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe large enough to accommodate a laptop
- Slippers
- TV
- 24-hour front desk
- Accessible facilities
- ATM/Cash machine*
- Babysitting*
- Beachfront
- Bell staff/porter
- Bicycle rentals*
- Children programs*
- Concierge desk
- Exercise gym*
- 24-hour front desk
- ATM/Cash machine*
- Babysitting*
- Beachfront
- Bell staff/porter
- Bicycle rentals*
- Children programs*
- Concierge desk
- Exercise gym*
- Gift/News stand*
- Laundry/Valet service*
- Lounges/bars*
- Meal Plan Type: European Plan
- Pool
- Restaurant*
- Room service - limited hours*
- Spa*
- Tour/sightseeing desk
- Valet parking*
- Wireless internet connection in public areas
- Business Center*
- Meeting Facilities*
- Please contact the hotel for additional information.
* Fees may apply
- BeachBeach access to the beautiful Caribbean Sea
- Bike rental *
- Children's pool
- Children's program, onsite *-Hash Tag Teens Club
-Camp Hyatt Kid's Club - Fitness center on-site *Open 24 hours
- PoolThree Infinity pools and lap pool
- Spa *
* Fees may apply
Property Information
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5692 reviews
-
Apr 22, 2026The Best Place in Playa!
I have stayed at several resorts, but this one is tops! The service was exceptional! I'm not sure how much room to list names, but I will start now. I know I didn't get every name, but here are some. Melanie, Jese, Manny, Yessi, Daniel, Vinnie, The band Pheonix, Marco, Manuel, Carlos. The list can go on and on. Facilities were amazing. Food was top tier! When we return, we will definitely look here first!
-
Apr 22, 2026
Great resort!
Absolutely wonderful! Great service! Beautiful resort! They worked extremely hard at making sure your stay was perfect. The resort was kept super clean. There was lots of seating in and around the pool and beach. Servers kept us supplied with food and drinks all day. Shout out to those who served us during our stay. Augustin, Manny, Daniel, Yessi, Vinnie, Carlos at the Japanese restaurant, Manuel, who helped with pictures, and Jese for making sure we where prepared to leave. Entertainment was wonderful! They got the crowd involved. The band The Phoenix was excellent! Highly recommend!
-
Apr 21, 2026
Such an incredible time!
Our trip was amazing, I’m not sure I realized how badly I needed a break from everyday life, and time to reset with my husband. The hotel is incredible with beach views from everywhere. The staff was amazing, so attentive! The resort was clean and the food was great. Melanie and Erik helped us make bracelets and even taught me how to make them so I can make them with my kids when we get home!
-
Apr 21, 2026
No kids in Playa Del Carmen!
Everything here is amazing! The staff is exceptional, the resort is clean and beautiful, with stunning grounds that are clearly well cared for. The attention to detail really stands out, from the immaculate rooms to the thoughtfully designed common areas. The food and drinks have been consistently excellent, with a wide variety of options that never feel repetitive. What truly sets this place apart is the level of service—everyone goes out of their way to make you feel welcomed and taken care of. Whether you’re relaxing by the pool, enjoying the beach, or taking part in activities, there’s a genuine sense that the staff wants you to have the best experience possible. This has easily been one of the best all-inclusive experiences we’ve had, and we would highly recommend it to anyone looking for a relaxing, high-quality getaway in Playa del Carmen. We’ll definitely be back!
-
Apr 15, 2026
Great spot to go on vacation
Ana and Eric were amazing from the entertainment staff Really enjoyed the stay great service
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $31 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryA mandatory 6% per room per stay Service Charge is payable by hotel guest directly to hotel. Charge amount is subject to change.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 85.15 Mexican Pesos (approx. $4.89USD) (Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : additional fees apply for brining a pet.
{{title}}
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.