Hotel Promotions
All Inclusive Amenities
All Inclusive Inclusions include:

* Meals and beverages (local drinks)
* Wi-Fi
* Daily restocked mini bar
* Concierge service
* 24-hour room service (subject to extra service charge)
* Entertainment
* 24-hour Black and White Bar
* Mini club
* Sports
* Activities, and non-motorized sports.  
* Unlimited access to the a la carte restaurants, subject to availability
* Taxes and tips

Important Information: Inclusions are subject to change without prior notice.  Additional information can be requested at check-in.  
Activities are subject to availability and restrictions may apply.  Some products or services could apply additional charges. 
Restrictions may apply.
Applicable Dates:
Booking Dates: 16 Aug 2025 to 23 Dec 2027
Travel Dates: 21 Dec 2025 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Cuore di Rossi
    Features A la carte contemporary Italian cuisine, complemented by a wide selection of international wines.
  • Don Isi
    Traditional Mexican cuisine served A la carte, located in a building recreating the patio of a traditional Mexican Hacienda.
  • Jaal-Ha
    Restaurant buffet & bar located on the beach can be set up for a total of 330 people during banquets. This restaurant provides breathtaking views of the ocean and cool breezes year round.
  • L´Atelier
    A haute dining restaurant featuring A la carte French cuisine with live cooking demonstrations. Watch our expert chefs prepare your meal in the open kitchen. 
  • Restaurante Grand Festival Buffet
    Exclusive buffet featuring fine international cuisine offering nightly themed dinners.
  • Various Lounges/Bars
    - Main Beach Bar
    - Theater Bar
    - The Lounge
Room Type
  • Garden View

    Bedding- 2 double beds.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits- 3 adults, 2 children, 4 total

    Maximum of 2 children through the age of 2 stay free in existing beds when sharing a room with at least 2 adults.  Children 3-12 are surcharged.

    • Air conditioning
    • Alarm clock
    • Bathtub/shower combination
    • Cable television
    • Coffee/Tea Maker
    • Color television
    • Hair Dryer
    • Internet access*
    • Iron
    • Ironing board
    • Minibar
    • Safe*
    • Telephone
    • TV
    • Video on demand
  • Oceanview

    Bedding - 1 king or 2 double beds.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits- 3 adults, 2 children, 4 total

    Maximum of 2 children through the age of 2 stay free in existing beds when sharing a room with at least 2 adults.  Children 3-12 are surcharged.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Cable television
    • Coffee/Tea Maker
    • Hair Dryer
    • Internet access*
    • Iron
    • Ironing board
    • Minibar
    • Safe*
    • Telephone
    • TV
  • Deluxe Garden View Renovated
    Bedding - 1 king or 2 double beds.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits- 3 adults, 2 children, 4 total
    • Air conditioning
    • Cable television
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron and Ironing Board
    • Widescreen TV
    • Wireless internet connection
  • One Bedroom Suite Formerly Emerald Jacuzzi Suite

    Bedding- 1 king bed plus sleeper sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits- 3 adults, 2 children, 4 total

    Maximum of 2 children through age 2 stays free in existing beds with at least 2 adults. Children ages 3-12 are surcharged.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathtub/shower combination
    • Cable television
    • Coffee/Tea Maker
    • Hair Dryer
    • Internet access*
    • Iron
    • Ironing board
    • Minibar
    • Safe*
    • Telephone
    • TV
    • Video on demand
  • Emerald Swim Up Suite

    Bedding- 1 king bed plus sleeper sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits- 3 adults, 2 children, 4 total

    Maximum of 2 children through age 2 stays free in existing beds with at least 2 adults. Children ages 3-12 are surcharged.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathtub/shower combination
    • Cable television
    • Coffee/Tea Maker
    • Hair Dryer
    • Internet access*
    • Iron
    • Ironing board
    • Minibar
    • Safe*
    • Telephone
    • TV
    • Video on demand
  • Partial Oceanview
    Bedding- 1 king bed plus sleeper sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits- 3 adults, 2 children, 4 total
    • Air conditioning
    • Cable television
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron and Ironing Board
    • Widescreen TV
    • Wireless internet connection
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service*
  • Accessible facilities
  • Airport shuttle service*
  • Babysitting*
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • 24-hour front desk
  • 24-hour room service*
  • Complies with Local/State/Federal laws for disabled
  • Airport shuttle service*
  • Babysitting*
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Currency exchange*
  • Dry cleaning*
  • Elevators
  • Exercise gym
  • Free parking
  • Game room
  • Gift/News stand*
  • Housekeeping - daily
  • Laundry/Valet service*
  • Meal Plan Type: All Inclusive
  • Multilingual staff
  • Pool
  • Safe deposit box
  • Shopping mall*
  • Spa*
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports*
Off-Site Amenities
  • Business Services*
On-Site Wedding Services
  • Contact resort for information.

* Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Supervised activities for children through the age of 12. Open daily and includes:

    Nursery
    Mini-cafeteria
    Children's pool with water slide
    Play ground area
    Play Station 2
    T.V.
    Sport activities
  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports *
    Parasailing
    Scuba diving
    Jet skis
  • Non-Motorized Water Sports
    Kayaks
    Windsurfing
    Paddle boats
  • Pool
    There are 3 pools on-site.
  • Spa *
  • Tennis court
    There are 2 tennis courts on-site.
On-Site Attraction
  • On-site Entertainment
    Shows are held temporarely at Jaal-Ha, beach restaurant . A professional contracted ballet and hotel animation staff provide a variety of shows along with a full theater.
Off-Site Attraction
  • Cozumel Ferry
  • Playa del Carmen
  • Other Local Attractions
    •Tulum, Mayan archeological site is located 37 miles south of the resort
    •Chichen Itza, the most important religious, commercial and cultural city of the Mayan civilization. Distance from resort: 142 miles South-west
    •Xcaret, eco-archeological park. Water activities, eco tourism and dinner show. Distance from resort: 12 miles South
    •Delphinus, swimming with dolphins. Distance from resort: 12 miles South
    •Xel-Ha, water and nature park. Distance from resort: 25 miles South
    •Cozumel, home to world class scuba diving and one of the worlds best reefs. Distance from resort: 10 miles East.
    •Cancun, well known for its night life and luxurious shopping centers. Distance from resort: 35 miles North.
    •Mayakoba, El Camaleón, golf club (home to PGA tournaments). Distance from resort: 3 miles South

* Fees may apply

This modern all-inclusive resort in Playa del Carmen is situated in a natural spacious setting on beautiful Riviera Maya. Surrounded by jungle and mangrove swamps and a private beachfront, this exquisite resort combines elegant Mayan touches with contemporary design and a wide range of services to please the most demanding traveler. The resort lies about 40 minutes away from the international airport and 10 minutes from the excitement of Playa del Carmen.

BlueBay Grand Esmeralda boasts very large swimming pools with waiter service at the pool and beach, special facilities for children, a spacious spa, and luxurious rooms and suites. The hotel has 1500 feet of private beach and all the facilities you could desire to unwind and relax: a spacious modern spa, a fully-equipped gymnasium, and a wonderful seafront location. Children are well catered to with their own mini-club with all kinds of fun activities. Enjoy two lit tennis courts, and a wide variety of land and watersports, plus organized activities and nightly entertainment.

The hotel's three buffet and six specialty restaurants are renowned for their excellent and varied international cuisine. Make a reservation for dinner at "Don Isi" Gourmet Mexican restaurant, where you will find the most significant specialties of each region of Mexico. This is truly a treat for the palate of the most demanding traveler. Other a la carte options include French, Italian, Oriental, steak, and seafood specialties.

BlueBay Grand Esmeralda offers the perfect setting for your dream wedding. Personalized wedding planners will create a magical event and make your dream wedding come true.

Property Information

Year Built: 2006
Rancho El Porvenir, Fraccion 1 Y 2, Carretera Federal Chetumal Puerto Juarez KM 300, Playa del Carmen, QR, 77710, Mexico

Guest Reviews from Apple Vacations Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 19328 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing experience

    The food was fantastic. The service was also great. Big shout out to Leo, Alberto and Chef Juan. Excellent!

    Apr 22, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Absolutely amazing!

    Absolutely amazing! Leo and Romaldo are very kind and friendly. They make our honeymoon unforgettable

    Apr 22, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    What a great place!

    What a lovely place to vacation! I thoroughly enjoyed the swimming pools and the beach. It's a beautiful place with beautiful staff. They all made us feel welcome and helped us out whenever we needed it. Many thanks to Mr. Rennan and the lovely staff at the Jaal Ha. All their restaurants were excellent. There was a lot of walking to do since the resort is designed that way, which was a great way to get some extra excercise. Special thanks to David who always picked us up. Victor, Romero and Romaldo who were the best waiters in the world. Thomas and Alexandre who were very understanding and patient concierges. Most of all thanks to Maria-Eliana who was the best beach waitress that kept us hydrated the whole time. 😅 The House of Coffee did a great job too. If you're looking for good food, they have a wide selection of very well prepared foods. You can also book A LA Carte every supper if you'd like, but the buffet has more than enough selection. You can't beat their coffee or their deserts either. ☺️ I have no doubts that in a couple of years The Blue Bay Resort's hotels will all be updated and organized. I can't wait until that happens because I would love to visit my friends again. I would love to bring friends and family as well. I would recommend bringing your own thermos/tumbler/mug and lots of good sunscreen. Some bug spray would be good too, but there weren't too many insects around. Thank you Blue Bay for making my first resort experience a great one! 🫂💙🌤 Maria Zahedi

    Apr 22, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    FABULOUS STAY @ BLUE BAY ESMERALDA

    Well….. where to start. Breakfast and lunch every day at the beach buffet style restaurant right on the beach. Fabulous views and plenty of entertainment with the encroaching wildlife looking for the odd snack as well! The food is just delicious, lots of choice, lots of combinations. Hot food, cold food, breads, cakes - there is no way someone could not find something lovely to eat. But. The main reason for coming here daily are the staff. Renan (who actually smelled amazing as well!), Victor and Guadalope waiting on the tables have been amazing during our 10 day stay. Their attention to you is outstanding, always happy and welcoming. Also, the lady cooking the omelettes every day is just fabulous - she is always happy and really does make a wonderful breakfast! The food is refreshed so it is not sitting there all of the service time and we have enjoyed every mealtime there. There were no massive queues that we encountered either which is great. Would highly recommend Blue Bay Esmeralda as a lovely setting, great attentiveness from all the staff and wonderfully delicious food. 5* all round. Keep up the great work…. We will be back.

    Apr 22, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The best

    Juan Jose y Leo great food the best nice service

    Apr 21, 2026
Hotel Advisories
  • AdvisoryMexican Government has implemented a new General Law for Tobacco Control that came into force during the month of January 2023. With its implementation has prohibited smoking in public areas including open spaces.We therefore inform you that smoking areas have been set up throughout the hotel which are clearly identified. In all of them.This measure also applies to Cigars and electronic cigarettes.
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of $50 mxn pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
General Policies
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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