Resort Details

OnSite Dining
  • Various Onsite Restaurants
    Tequila - Specialty buffet Mexican cuisine restaurant for breakfast, lunch & dinner. Reservations required for dinner and dress code applies for all three seating times.

    Don Pablo – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.

    Gran Tortuga – Specialty buffet restaurant for dinner. Reservations required and dress code applies.

    Thali Restaurant - A la carte Indian cuisine restaurant.
OffSite Dining
  • Various Offsite Restaurants
    Also, access to the following restaurants located at:
    Hotel 1 :
    Cozumel - A la carte Mexican cuisine restaurant for dinner. Reservations required and dress code applies.

    La Casita – 24 hr restaurant offering snacks and fast food by the pool.

    Piscis – Alternate main buffet restaurant offering late breakfast and lunch by the pool.

    Le Gourmet – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.

    Portofino – A la carte Italian cuisine restaurant for dinner. Reservations required and dress code applies.

    Mikado – A la carte Japanese cuisine restaurant for dinner. Reservations required and dress code applies.

    Mashua – A la carte Nikkei restaurant for dinner. Reservations required and dress code applies.

    Mediterraneo – A la carte Mediterranean cuisine restaurant for dinner. Reservations required and dress code applies.
Room Type
  • Junior Suite
    Bedding- 1 king or 2 double beds
    Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits- Maximum 3 adults, 2 children, 4 total
    Maximum of 2 children through the age of 1 stays free in existing beds with at least 2 adults.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Ceiling fan
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron and Ironing Board
    • Safe
    • Wireless internet connection
  • Premium Superior
    Occupancy limits- Maximum 3 adults, 2 children, 4 total

    Bedding- 1 king or 2 double beds
    Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits- Maximum 3 adults, 2 children, 4 total
    Maximum of 2 children through the age of 1 stays free in existing beds with at least 2 adults.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron and Ironing Board
    • Wireless internet connection
  • 2 Bedroom Suite
    Bedding- 1 bedroom + 1 living room

    Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits- Maximum 4 adults, 1 children, 4 total
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron and Ironing Board
    • Safe
    • Telephone
    • TV
    • Wireless internet connection
  • Premium Superior Ocean Front
    Occupancy limits- Maximum 3 adults, 2 children, 4 total

    Bedding- 1 king or 2 double beds
    Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits- Maximum 3 adults, 2 children, 4 total
    Maximum of 2 children through the age of 1 stays free in existing beds with at least 2 adults.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Ceiling fan
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron and Ironing Board
    • TV
    • Wireless internet connection
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Babysitting*
  • Bell staff/porter
  • Bicycle rentals*
  • Casino*
  • Currency exchange*
  • Disco
  • Exercise gym
  • Express check-out
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Babysitting*
  • Bell staff/porter
  • Bicycle rentals*
  • Casino*
  • Currency exchange*
  • Disco
  • Exercise gym
  • Express check-out
  • Fax service*
  • Hairdresser/barber*
  • High speed internet access*
  • Late check-out available*
  • Laundry/Valet service*
  • Medical Facilities Service*
  • Parking
  • Pharmacy*
  • Phone services*
  • Pool
  • Safe deposit box
  • Sauna*
  • Solarium
  • Spa*
  • Transportation*
  • Wakeup service
  • Whirlpool
Off-Site Amenities
  • Business Services*
  • Internet Access*
On-Site Wedding Services
  • From gazebos with spectacular views to white-sand beaches and manicured gardens, a variety of stunning settings are available for a dream wedding. Principe features customized services with a personal wedding planner to help ease your worries and plan each detail of your special day. We offer 6 different wedding packages, including a FREE one, for groups of up to 30 people (extra charges apply to larger groups).

* Fees may apply

On-Site Recreation
  • Basketball court
  • Billiards
  • Boating *
  • Children's pool
    There are 3 children's pools on-site.
  • Children's program
    -Kids Water Park (with age and height restrictions)

    -Kids club

    Create specially for the little ones, a complete program that will keep them entertained, while the parents relax and enjoy all the facilities of the resort. You will find a full program of activities (adapted according to age).

    Every night in the recreational area the children will have the opportunity to enjoy and simultaneously participate in a show created especially for them, with dances and contests that will be of the delight for the small ones.
  • Dart board
  • Diving *
  • Fishing *
  • Fitness center on-site
  • Football field
  • General
    BOOGIE BOARDS (on request)
    DANCE LESSONS
    ENTERTAINMENT PROGRAM 
    MINIDISCO
    AEROBICS
  • Golf location (onsite/nearby) *
  • Hot tub
    There are 2 outdoor hot tubs.
  • Outdoor pool
    3 Outdoor fresh water pool
  • Sailing *
  • Sauna *
  • Spa *
  • Steam bath *
  • Table tennis
  • Tennis court *
    There are 5 lit tennis courts on-site. 
    (1hour/client/day & on request)
  • Theatre
    Amphitheatre
  • Volleyball
  • Water activities
    CATAMARAN (1hour/client/day & on request)
    KAYAKS (1 hour/day/client & on request)
    DIVING LESSONS (in pool & on request per customer and per stay )
    SNORKELING (1 hour/day/client & on request)
  • Whirlpool
    3
Off-Site Recreation
  • Golf *
    27/18 HOLES AND A 9 HOLE PAR 3 COURSE

    Golf is located 1 mile away from the property
On-Site Attraction
  • Chapel ($)
    There’s a new built Chapel onsite for those couples seeking to tie the knot with a gorgeous traditional ceremony. This romantic Mexican flavor structure is located in the Hacienda Doña Isabel, it is a registered Catholic Chapel and has a capacity of up to 140 people seated. Mass services are provided every Sunday to our guests.
Off-Site Attraction
  • Other Local Attractions ($)
    Chichen Itza, Tulum, Coba, Uxmal and Xel-ha.

* Fees may apply

Located within the massive Bahia Principe Riviera Maya Resort, guests at Bahia Principe Grand Tulum can relax and enjoy being in paradise. The complex boasts an on-site Dolphinarium and a 27-hole Robert Trent Jones II golf course. Dolphin swims (fee) and the ruins of Tulum are only minutes away. 

This 24-hour all-inclusive paradise is set on a stunning stretch of beach perfect for watersports. Enjoy a complimentary hour per day trying watersports like windsurfing, snorkeling, and kayaking. Guests can also try the scuba equipment in the pool. Kids have special activities at the mini-club, while adults can relax and be in complete harmony at the spa (fee). 

Stay at 1 and Play at 2: While staying at the Bahia Principe Grand Tulum, you can enjoy the facilities at Bahia Principe Grand Coba (except buffet restaurants). In total, 15 restaurants, 12 bars, and 5 pools.

Enjoy sumptuous à la carte options as well as International buffets. All of the bars serve unlimited local drinks, beer, and soft drinks. 

Each spacious room has a stocked mini-bar and safety deposit box. Throughout your stay, you can also take advantage of free, unlimited Wi-Fi throughout the resort, well-kept gardens, 3 à la carte dinners in the resort's restaurants (per week of stay), and lounge chairs, beach umbrellas, and towel service for the beach and pools.

Enjoy access to the facilities, restaurants, and bars at Bahia Principe Grand Coba (except main buffet).

Note: Coupon system applies for dining: Stays of 3 nights receive one à la carte dinner, 4-6 nights receive two à la carte dinners, and 7 nights or more receive three à la carte dinners.

Property Information

Year Built: 1999
Accessible rooms: 12
Floors: 3
Total rooms: 774
Villa: 52
Carr Benito Juarez Chetumal KM 250, Akumal, QR, 77760, Mexico

Guest Reviews from Apple Vacations Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 17044 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not exceptionnal

    Our experience was okay, not much more.

    Apr 22, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fabulous holiday

    Had a fabulous holiday, the hotel was situated next to the beach and within easy reach of the sister hotels. The transfer from the airport was around 90 mins, so that wasn't too bad. It was lovely and relaxing but if you are looking for lively go to the main pool. We spent our time at one of the smaller pools or the beach for r&r. All the staff are friendly, welcoming and happy to help in any way they can. The room was clean and spacious, and includes a mini bar. Clean sheets every day. The evening entertainment was fabulous and varied, from local bands and shows to magic to an 80's night. The entertainment staff have activities throughout the day, bike rides, yoga and aqua aerobics. Edgar from the entertainment team brings the party and was kind and patient with us when teaching us to dance Mexican style. Edgar made our holiday even more amazing with his energy and kindness.

    Apr 22, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Paradise revisited

    The place looks like paradise…there are trams running all the time wherever you are. The buffets had enough food choices to pick from at all the meals I found the staff very attentive…especially guest services

    Apr 20, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not too impressed

    This was our third holiday in Mexico and we had a high expectations as the other previous resorts were perfect in every way. This time we convinced our friends to go with us. We promised them a great experience. Unfortunately we not only disappointed ourselves but them as well which made us feel a bit uncomfortable. The resort itself was nice, clean and spacious with lovely pool area. The biggest let down was food - tasteless and undercooked. Very poor quality. The buffet was not refilled frequently enough so people had to wait in the queue for quite a while. The other annoying thing was that the cleaners were not replacing towels after service (took the dirty once but did not leave fresh ones). We had to constantly chase for them and wait sometimes almost an hour! Our friends had the same problem. Also not happy with the evening entertainment. It was chargeable at 10 US dollars per person even for all inclusive customers (never come across such a practice). Overall would return to Mexico but never to this resort. Not good value for money.

    Apr 20, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Bahia Principe Tulum resort Vs. Bahia Principe Akumal

    Bahia Principe was a nice place with great food, we booked the Tulum resort this March. It is our 2nd time staying at Bahia Principe in the Rivieria Maya. In 2014 we booked the Akumal resort. We noticed the big difference in service. Akumal resort had better food and upgraded drinks. In Tulum the food was fine, but you didn't get the same service as Bahia Principe Akumal. I would definitely book Bahia Principe Akumal again next time. Because we had the Expedia VIP service we were able to use the amenities in all the Bahia Principe Resorts In the Riveria Maya. Bahia Principe has 5 resorts in the Riviera Maya all within close vicinity of each other. They have Tulum, Akumal, Coba, Sian KaAn, and Tequila. You could access the resorts by using their Golf Cart Train. Or you can also walk. We enjoyed doing a bike tour around the 5 resorts. The nightly entertainments were spectacular. Each resort has a different show theme so its recommended that you check out what is playing on each resort. In the Caribbean there is a lot of sea grass. But the hotel crew did a great job cleaning them up each day. The a la carte meals were fantastic. We like Don Pablos the best. The rooms in Tulum resort were somewhat outdated. We liked the shower, but the shower door was not functioning and leaked in the bathroom area and the A/C was not as cool as it should be. It was quite muggy in our room. The hotel staff really did a great job accommodating our needs.

    Apr 19, 2026
Hotel Advisories
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $1.63 Mexican Pesos (approx. $0.09 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policies
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

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